




SD cards are often used to store precious memories such as family photos, holiday videos, and special events, making them an important part of everyday life. Unfortunately, these cards can become unplayable for several reasons, including physical wear from frequent use, file system errors, corruption caused by improper removal, or exposure to heat, moisture, and dust. Over time, memory cells also degrade, leading to inaccessible files. Trying to fix these issues yourself can make matters worse, resulting in permanent data loss. That’s why it’s best to trust a professional repair company like Supaphoto with the tools and expertise to recover your data safely.
We can repair your SD to recover those memories. We make no promises but on average. we are successful!
See too other storage media conversion options such as Covert USB, Convert SD Card and Transfer Memory Card or Convert Storage Media pages.
Trusted Partner to Thousands Across the UK
Our customers span from private individuals to institutions and TV production companies
EXCELLENT Based on 449 reviews Posted on Cloe ClareTrustindex verifies that the original source of the review is Google. We have just used supaphoto and it’s been a great quick and simple experience! Our films and video tapes were collected promptly and the team got back to us straight away when they received. We got a broken down price of what everything would cost and explained the stages of the process for us. Great price for what we sent away and very prompt on doing the job and sending stuff back. Would definitely use again and recommend to anyone looking for this service.Posted on Sue BlightTrustindex verifies that the original source of the review is Google. Great service and very efficient too! The quality of the films is superb and have not lost any of the quality from the original. Thanks for preserving our memories! Just used Supaphoto again and the service was so good. They really understand the importance of my 'legacy' videos and treat them very carefully. They are great at identifying the most cost effective way to deliver your product and are so quick in their responses. The output? - a beautiful memory box on a stick!Posted on Suzanne CorcoranTrustindex verifies that the original source of the review is Google. Emile & his team definitely deserve 5stars so helpful & a speedy Gonzales turn around they went above & beyond getting my old camcorder tapes digitalised in time for my husbands 70th surprise thanks so much 🙏Posted on Pippa HammondTrustindex verifies that the original source of the review is Google. Great quality service. Transformed two VHS tapes (including one affected by mould) to high quality digital files. Would highly recommend.Posted on Mark WitcombTrustindex verifies that the original source of the review is Google. Gisela and her team took on the daunting challenge of developing a 55-yrs old cine film I’d come across (Kodak 8mm 'Kodachrome II Daylight film') which my grandfather seems to have forgotten to send off for processing back in about 1970. Supaphoto were quick to respond and helpful, explaining the process clearly including their policy of an up-front payment of £120 regardless of successfully processing the film or not. Given the work required that seems fair enough. Although the process took several months (apparently, they had to wait on some chemicals) Supaphoto kept me updated and were always quick to respond to my emails. Eventually they informed me that after several attempts they had been able to recover some images, in spite of the film being in very poor condition. It felt very strange seeing the footage for the first time after so long; like ghosts from the past! Thanks so much Supaphoto for not giving up, dealing with the issues and getting a positive result, I very grateful! MarkPosted on E HousdenTrustindex verifies that the original source of the review is Google. Fast & efficient. Did a superb job on digitisation of 50 years old slides to be used for our Golden Wedding celebrations. We are very pleased with the result! 🥰Posted on sue durrantTrustindex verifies that the original source of the review is Google. Supaphoto copied some camcorder films onto a USB stick for me. They were very quick and professional and the quality is excellent.Posted on Laurence O'ConnorTrustindex verifies that the original source of the review is Google. Truly excellent service. I had an old minidisc voice recording which Supaphoto quickly converted to digital. Many thanks for the quick service :)Posted on Shona HarrissTrustindex verifies that the original source of the review is Google. Personal and efficient service from the team! Will definitely be using them in the future with my Home videos.Posted on Clem HunnisettTrustindex verifies that the original source of the review is Google. Great service. Fast and efficient. Will use again.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more












How it Works
Our process is one of the best things you can do for your family, in 3 simple steps!
1. Package Up Your Memories
Simply call us to arrange a free order collection, then pack up your memory sticks, SD cards, or USB drives and send them to us. You can use our trusted courier collection and return service or post them directly. Not sure where to start? Ask us for your step-by-step Supaphoto Welcome Pack
2. Lovingly Converted
We love what we do. Every memory stick, SD card, and USB drive is handled by experienced technicians who specialise in data transfer and file recovery. With over 20 years of expertise, Supaphoto has helped thousands of customers safely recover their precious photos, videos, and documents.
3. Share & Enjoy With Your Family
Once your files are recovered and converted, we’ll return your original media along with your new digital copies. Choose from cloud download, USB, or hard drive delivery — and enjoy your memories again on any modern device.
We'll track your storage media from start to finish so you’ll always know where your files are and when they’ll be ready for return.
How It Works
Our process is one of the best things you could ever do for your family in three simple steps!
1. Package Up Your Memories
Simply call us to arrange a free order collection, pack up your memories and send them to us. Use either our courier collection and return service or send it to us directly. Ask us for your step by step welcome pack now!
2. Lovingly Converted
We love what we do. Our dedicated team will hand digitise every single item. We’ve saved thousands of your videos over 20 years, with regular updates sent along the way.
3. Share & Enjoy With Your Family
This is where the magic begins, We’ll always return your original media. Once preserved, you can access them via an easy cloud download link, USB stick or a DVD. Relax and let the memories flood in.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
Choosing the Perfect Digital Conversion for Your Media
Choose what you get back. Sit back and soak it in!
Easy Cloud Backup
USB
DVD Set
Easily downloaded, you’ll be able to view, share and store your new digtal files safely with a simple link we send you.
Your files will be transferred onto a USB memory stick, or duplicated to multiple. Just plug and play on your computer, tablet, or TV.
We’ll take your original files and lovingly convert them to a DVD.
What you‘ll get: Your conversions as digital computer files.
What to order: A simple download will suffice in most cases, unless your order is very large.
Ideal for: Viewing, sharing and safeguarding for your family.
What you’ll get: All of your digital files on one or more memory sticks.
What to Order: One pen drive (USB) normally suffices. For larger orders we reccommend an SSD drive for extra safety.
Ideal For: Watching on a computer or most TVs (with USB slots).
What you’ll get: Your DVD in a nice presentation case.
What to Order: Simply ask for the DVD option.
Ideal For: Watching on DVD players, games consoles or computers and having a piece-of-mind physical back-up option too.
Choosing the Perfect Digital Conversion for Your Videos
Choose what you’ll get back. Sit back and soak it in!
Easy Cloud Backup
Easily downloaded, you’ll be able to view, share and store your new digtal files safely with a simple link we send you.
What you‘ll get: Your conversions as digital computer files.
What to order: A simple download will suffice in most cases, unless your order is very large.
Ideal for: Viewing, sharing and safeguarding for your family.
USB
Your videos will be transferred onto a USB memory stick. Just plug and play on your computer, tablet, or TV.
What you’ll get: All of your videos on one or more memory sticks.
What to Order: One pen drive (USB) normally suffices. For larger orders we reccommend an SSD drive for extra safety.
Ideal For: Watching on a computer or most TVs (with USB slots).
DVD Set
We’ll take your original videos and lovingly convert them to a DVD.
What you’ll get: Your DVD in a nice presentation case.
What to Order: Simply ask for the DVD option.
Ideal For: Watching on DVD players and having a piece-of-mind physical back-up option too.
Sample Storage Media Conversion Film
Not everyone has the time to read lots of words.
That’s why we’re produced this quick & simple film which explains what we do in a simple way. Watch & Enjoy!
What you can Expect From Us & Our Advantages
Here are just a few of the reasons why people choose Supaphoto to convert their storage media every day. You won’t be disappointed.
Our dedicated studio is focused entirely on transferring and recovering digital memories. We continually invest in the latest professional-grade data recovery and scanning technology to achieve the best possible results from your USB sticks, SD cards, and memory drives.
Every device is carefully inspected on arrival, and if we detect any issues such as corruption or physical damage, we’ll let you know before proceeding. From start to finish, the journey of your storage media is tracked and checked for quality at every stage.
If a file can’t be read on one system, our technicians will try alternative recovery tools and settings until we achieve the best possible digital results.
We’re proud of our success rate. Almost 99% of all memory cards and USB drives are successfully converted or recovered, even when they’ve been damaged or corrupted. If any problems arise, we’ll contact you right away to discuss the next steps.
Output & Viewing
Digital file download via Cloud, USB or DVD. Watch on TV, PC, tablet or mobile
Colour Corrections
Expert colour correction for faded scenes and frame by frame remastering
AI Video Restoration
Optional AI upscale and restoration delivers cleaner videos with enhanced sound
Free Blanks & More
Free tape inspection and no charge for blank tapes
Security of Handling
We take security very seriously at Supaphoto with step by step tracking and real time updates
Supaphoto's Advantages
Here are just a few of the reasons why people choose Supaphoto everyday. You won’t be disappointed.
Our dedicated studio is devoted to transferring peoples memories. We constantly invest in latest technology in our professional grade studio to get the best possible results from those family recordings.
Output & Viewing
Digital file download via cloud, USB or DVD. Watch on PC, tablet or mobile.
Colour Corrections
Expert colour correction for faded scenes and frame by frame remastering.
AI Video Restoration
Optional AI upscale and restoration delivers cleaner videos with enhances sound.
Free Services
Free tape inspection and no charge for blank domestic VHS and camcorder tapes.
Security of Handling
We take security of handling very seriously at Supaphoto with step by step tracking.
We inspect all tapes at the onset and advise if any repairs are needed. The journey of your tape is tracked at every step and checked for quality. For VHS, VHS-C and Camcorder tapes with mould, please contact us as we have a dedicated process for these too.
If there are any issues, we contact you beforehand.
Don’t Just Take our Word For it...
“Just had my photo albums scanned by Supaphoto, cannot praise them enough”
Don’t Just Take our Word For it...
There’s something special about rediscovering old digital photos, videos, and files from years gone by. Maybe it’s the holiday pictures you thought were lost forever, the first clips from your old digital camera, or cherished family photos saved on an old memory stick. Every file is a snapshot of the people, places, and moments that shaped your life.
But even digital memories can fade. USB sticks, SD cards, and other storage media weren’t built to last forever. Over time, they can fail, become unreadable, or simply get left behind by newer technology.
That’s where Supaphoto comes in. We specialise in bringing lost or inaccessible digital memories back to life. Our storage media to digital conversion service helps you recover, preserve, and access files from old USB sticks, SD cards, and memory drives — so you can view, share, and protect them for years to come.
At Supaphoto, our expert technicians use advanced recovery tools and professional data transfer systems to safely extract your files. Whether you’ve got photos from a long-forgotten holiday, videos from an early camcorder, or important documents trapped on an old drive, we handle each device with care and precision.
Once your data has been recovered and converted, you can access everything easily — through a cloud download link, USB stick, or external hard drive. No more corrupted files or lost folders. Just your digital memories, beautifully preserved and ready to enjoy again.
We don’t just transfer data; we protect stories, milestones, and moments that matter. With Supaphoto, your precious digital history is safe, accessible, and given new life.
Your files deserve better than to stay hidden on an old USB stick or forgotten SD card. Let Supaphoto help you bring them back — securely and beautifully.
Nowadays, it’s easy to forget just how quickly technology changes. Old USB sticks, SD cards, and memory drives can stop working, become corrupted, or no longer fit today’s devices. The time and care that went into capturing those digital memories was priceless, and now it’s just as important to protect them for the future. By converting your storage media to modern digital formats, you can make sure every photo, video, and special moment is safely preserved before your files are lost for good.
If you’d like more information about this service, please read our helpful guide.
Sir Richard Attenborough – One of Supaphoto’s Proudest Moments
We were so proud to be chosen by the University of Sussex to preserve some of film director Sir Richard Attenborough’s photographs.
Over the years, we’ve also scanned thousands of photo from prestigious photo albums going back to the 1900’s for British politicians to thousands of everyday family photo collections for families throughout the UK.
Memory Card to DVD Transfers
Rescuing Digital Camera Footage
We know how frustrating it can get when you’ve stored all your data in a secure place – whether it’s a USB stick, or hard drive, or SD card – and it’s so secure you can’t get it off again.
Compact flash memory cards are mini plastic inserts that help you store and transfer digital images and videos. Typically they can store anywhere between whopping amounts of images to a few depending on how big each image is.
There are downsides to this huge capacity though and that’s because it’s so easy to lose the data and it gets damaged in any way. And if this were to happen, it could be hundreds of precious photos rather than a few if it were say a typical photo album.
Sometimes they are tricky to label too. Why? Well the cards are so small and the volume of images so great that you’ll neer do justice to it.
If you’re lucky, your pc or laptop might have a built-in card reader. However, from our experience it’s quite common for the cards to get forgotten or lost. There are lots of things to be on the lookout for. Where did you put that special adaptor? Where’s the camera within which they were inserted? How to unlock a digital camera memory card?
Considering a Memory card to DVD Transfer?
Whatever the answer to these questions, we love to convert photos and videos from memory cards sticks. We can convert them into a variety of formats including digital files or DVDs.
You are probably familiar with SD or secure digital cards. These are commonplace, but then there are microSD cards. Often they are used on mobile phones.
Most computers and laptops now have a slot you can insert this card into, to transfer your photos and videos across, but if yours doesn’t then you can buy an adaptor (it usually plugs into a USB slot) to insert the card into your computer.
If you want to transfer from your digital camera memory card to the computer, you need to make sure to unlock the SD card before using it. There will usually be a switch that you can slide into the ‘unlock’ position.
Video Download
If you’ve checked the switch and find that you’re still having problems finding your photos, it might be that the data is corrupted – this is when you’ll need to call us! It will be easy to play them with your dvd player.
It’s rare (though not impossible) for your photos to be completely lost – storage devices and cards are normally very clever at making sure you don’t accidentally delete things… So when words like ‘video download memory card’ enter your mind, give us a ring! We’d be pleased to help you.
Our Video Transfer Prices
At Supaphoto we take pleasure in doing things in the right way and growing our business slowly through referrals.
Video Transfer Prices to MP4 Digital Files, USB(s) or DVD(s)
1 Tape: £34.99
2 – 5 Tapes: £29.99 each
6 Tapes Onwards: £26.99 each
Prices typical VHS tapes include for 2 hour of capture, plenty for most tapes! – If you have videos that exceed 2 hour, costs are limited to just £9.99 extra per hour, per item.
What Do I Want Back? – Choose from one of the following options:
i) Mp4 Digital Files as Download from Supaphoto Cloud for easy viewing & sharing with family £29.99
ii) Mp4 Digital Files on a Master USB Stick £29.99
iii) Conversion to a new DVD in a nice presentation case £29.99
Optional Extras:
– Back-up Version on Master USB Memory Stick: £24.99
– Back-up Version of DVD in Presentation Case: £19.99
– Extra copy of DVD in Presentation Case: £19.99
Free Doorstep Collection & Safe Return & Signed-For Delivery
We’re easy to deal with at Supaphoto. Contact Us Now to receive your free welcome pack. We’ll liaise with you to collect your package free of charge. We safely return items with signed-for delivery for extra peace of mind too.
Want to Order? – How Can I contact You?
Simple! Just Call us on freephone 0800 690 6160 or drop us a line.
More Questions?
See FAQs directly below
All Prices are Inclusive of VAT
FAQs
We’ve made life easy for you by compiling the the most commonly asked questions that we’ve been asked over the years in one place!
How can I view my films?
Could not be easier! Either plug a simple USB into your TV and view as a slideshow or watch on PC, laptop, ipad or mobile phone.
Is it easy to share with my family?
It’s so easy. Just forward the link we’ll send you or share your USB memory stick.
Which media output is best?
Digital files are easy to play and share on PCs, laptops, ipads and phones. Start your own home movie editing projects too. A back-up DVD also makes sense.
No Upfront Payment? – When do I pay?
We never charge upfront unlike other companies. Why? Because there’s always a small chance that you may have non-chargeable blank tapes.
Would I be charged for blank tapes?
Don’t worry. We NEVER charge for blank tapes!
How long does it take?
Typically 5-10 working days or less.
Do you offer an advanced service?
Yes. It delivers more vivid colours, better contrast, sharper pictures and image stabilisation. It takes longer but and costs relatively little more.
My video looks very poor in places. Can it still be transferred?
Yes definitely! We’ll always review and advise you first though.
New! AI Cinematic Video Restoration Service
Our new AI REVIVAL restoration system leverages intelligent temporal data to deliver cleaner, more faithful videos. Whether you have tapes, DVDs or video files, we’ll can transform them into beautiful HD even higher resolution videos.
Do you collect / Can we visit your studio?
Yes we collect throughout the whole of the UK! Alternatively, you may visit us too so that we can go through the variables together. Just call or email us in advance to make an appointment at a suitable time please.
Do you send the originals back?
Yes indeed – It’s important that you always keep your originals somewhere safe.
Can You Upscale to HD/4K High Definition?
Yes! Go for that true magical cinematic experience! It also has features such as picture stabilisation, colour correction, frame rate correction and more besides.
Can I view and save them on a Free Online Cloud Gallery?
Yes indeed and you can share them with your family thereafter.
Where can I read reviews about your service?
We always treat tapes as if they were our own. Read our reviews for yourself
Why should I do it?
All videos slowly deteriorate over time. The sooner you do it – the better.
My tape has mould on it. Can you still transfer it?
Yes. We have a dedicated service for such tapes.
I also have a DVD that is scratched and does not play. Can you still help?
Yes. we also have a disc repair and recovery service. Just let us know.
What’s your security like?
Rest assured that we take security of handling very seriously and have an insurance policy to match.
I have a lot of videos – Can I get a bulk discount?
Just contact us to see how we can help. We also offer a buy now pay later option.
I still have questions – How Can I contact You?
Call us for some friendly help on freephone 0800 690 6160 or drop us a line.
What delivery service would you suggest using when I want to post my own material to you?
We would always advise sending by Royal Mail Special Delivery which is by far the safest delivery option in the whole of the UK!
All Prices are Inclusive of VAT
Common Questions
A: A corrupted SD card usually means the data is still present but can’t be accessed properly. The safest way to repair a corrupted SD card is through professional data recovery software and hardware tools that can read damaged file systems. At Supaphoto, our technicians carefully extract your files, repair any corrupted sectors where possible, and transfer your recovered data onto a secure USB or digital download for you.
A: Physical damage to an SD card — like cracks, bent connectors, or water exposure — often requires expert handling. We use specialist diagnostic and recovery equipment to retrieve your files safely. Attempting to repair the card yourself can lead to further data loss. Supaphoto’s SD card repair service focuses on safely recovering photos, videos, and documents, even from cards that appear unreadable.
A: Repairing an SD memory card starts by determining whether the problem is physical or software-related. If it’s a file corruption issue, our recovery tools can restore partitions and rebuild the data structure. For physical faults, we perform detailed assessments to recover data directly from the memory chip. Once recovered, your files are delivered on a USB stick or cloud link for convenience.
A: A completely broken SD card can’t always be repaired in the traditional sense — but the data stored on it can often still be recovered. Using advanced hardware readers, our technicians extract the memory chip from the damaged casing and attempt a direct data recovery. Even if your SD card is cracked or snapped, don’t throw it away — there’s still a good chance we can save your files.
A: Micro SD cards are especially delicate due to their small size. Damage to their connectors or internal circuits can make them unreadable. At Supaphoto, we handle micro SD card repairs and data recovery with precision tools and clean-room equipment to prevent further harm. Once repaired or recovered, we transfer your content to a safe, long-lasting digital format.
A: SanDisk cards are reliable, but like all SD cards, they can fail due to corruption, age, or physical wear. If your computer or camera no longer recognises the card, we can attempt data recovery using specialised hardware readers compatible with SanDisk’s architecture. Supaphoto’s recovery experts handle SanDisk, Lexar, Kingston, and all major SD brands — ensuring your photos, videos, and files are restored wherever possible.
A: The cost depends on the level of damage and the amount of data to be recovered. At Supaphoto, diagnostics are always free, and we’ll give you a clear quote before starting. Simple recovery jobs are often affordable, while complex physical repairs may cost more due to the technical process involved. We always prioritise transparency and data safety.
A: With years of experience in digital media recovery, Supaphoto provides a safe, professional, and discreet service. Whether your SD card is corrupted, unreadable, or physically broken, our team uses industry-leading tools to restore your valuable files. We handle every card with care — ensuring your recovered data is delivered securely and confidentially.