Disc Repair

Disc Repair Service by Supaphoto© is a professional disc repair service dedicated to restoring those precious memories - to Digital via Cloud Download, USB or DVD

Use Our Disk Repair Service Today!

Our disc repair service is something most of peers don't offer in the same way. We have dedicated equipment for the work and will clean most discs. We remove DVD or CD scratches in most cases and recover the video or audio. To see how we can help, call today!

Or call us now for some friendly advice Freephone 0800 690 6160

Ask About Bulk Discounts too.

Preserve, Share & Enjoy The Supaphoto Way

The best thing you could ever do for your family in three simple steps.

Supaphoto employee packing customer film in box.

1. Package Up Your Memories

Simply pack your beloved memories and send them to us. Use either our courier collection and return service or send it to us directly. Ask for your step by step welcome pack now.

Supahoto staff carefully handling customer material.

2. Lovingly Converted

We love what we do. Our dedicated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.

family sitting together watching a Supaphoto transfer

3. Share & Enjoy With Your Family

This is where the magic begins, We’ll return your original media. Once preserved, access them via our easy cloud download service, USB stick or a DVD. Relax and let those memories flood in. 

Supaphoto Video Transfer Services & Samples Film

Not everyone has the time to read lots of words.

That’s why we’re produced this short & simple film which explains what we do in a simple way. It also includes a few video transfer samples to put your mind at ease.

We hope that you enjoy it!

See also our Prices and FAQs further below.

Repair DVD Now - Service Advantages

Here are just a few of the reasons why people choose Supaphoto everyday. You won’t be disappointed.

Hand holding two DVD cases, on with a disk and a memory stick on it

Output & Viewing

Digital file download via Cloud, USB or DVD. Watch on TV, PC, tablet or mobile

Cine Transfer Advantages - Colour Corrections

Colour Corrections

Expert colour correction for faded scenes and frame by frame remastering

video restoration with AI Supaphoto© 2024

AI Video Restoration

Optional AI upscale and restoration delivers cleaner videos with enhanced sound

Supaphoto Video Conversion Free Services © 2024

Free Services

Free tape inspection and no charge for blank domestic vhs and camcorder tapes

video conversion advantages Supaphoto© 2023

Security of Handling

We take security of handling very seriously at Supaphoto with step by step tracking

Before & After - RAW Capture V AI Enhancement & Upscale

DVD Disc Repair Service

We take technical quality seriously at Supaphoto. We deliver great results with our video capture process as you can see from the example of an old video below. Now with our REVIVAL AI process and treatment, the quality is even better! We can now optionally use the latest AI to restore your videos. This enhancement technology can sharpen film while recovering accurate detail, remove excess harsh noise while recovering true authentic detail in your film, soften the look of dust and scratches, stabilise the film and more.

For more information, watch our video transfer service and examples video

Supaphoto Video Conversion - Pre AI Enhancement ©Supaphoto 2024

Before

Pre Treatment

Supaphoto Video Conversion - Pre AI Enhancement ©Supaphoto 2024

After

Post Treatment

What's Included?

You’ll receive everything needed to safeguard your memories.

Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes. 

We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.

We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.

This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.

Customer surrounded by video tapes, photographs and audio tapes while looking at the films that Supaphoto have transferred

Sir Richard Attenborough – One of Supaphoto’s Proudest Moments

We were so proud to be chosen by the University of Sussex to preserve some of film director Sir Richard Attenborough’s photographs.

Over the years, we’ve also scanned thousands of photo from prestigious photo albums going back to the 1900’s for British politicians to thousands of everyday family photo collections for families throughout the UK.

Proud staff member having completed some work

Our Disc Repair & Restoration Prices

At Supaphoto we take pleasure in doing things in the right way and growing our business slowly through referrals.

DVD & CD Repair & Restoration Prices to MP4 Video or MP3 Audio Files
1 Disc: £29.99 
2 – 5  Discs: £24.99 each
6 Discs Onwards: £21.99 each

No Fix – No Charge. Prices include for 1 hour of capture, plenty for most Discs! – If you have discs that exceed 1 hour, costs are limited to just £9.99 extra per hour, per item.

What Do I Want Back? – Choose from one of the following options:
i) Mp4 or MP3 Digital Files as a Free Download from Supaphoto Cloud for easy viewing & sharing with family
ii) Mp4 or MP3 Digital Files on a Master USB Stick
iii) Conversion to a new Disc in a nice presentation case 

Optional extras:
– Back-up Version on Master USB Memory Stick: £19.99
– Back-up Version of DVD/CD in Presentation Case: £19.99
– Extra copy of DVD/CD in Presentation Case: £9.99

Free Doorstep Collection & Return Delivery
We’re easy to deal with at Supaphoto. Contact Us Now to receive your free welcome pack and address label. We’ll then liaise with you to get your package collected free of charge. Not only that but our prices also include free return delivery. 

Want to Order? – How Can I contact You?
Simple! Just Call us on freephone 0800 690 6160 or drop us a line

www.supaphoto.com convert camcorder tapes to digital copy 1
www.supaphoto.com dvd to mp4 copy
www.supaphoto.com video 8 to digital copy
www.supaphoto.com pal to ntsc video conversion copy
www.supaphoto.com vhs c copy

FAQs

We’ve made life easy for you by compiling the the most commonly asked questions that we’ve been asked over the years in one place!

What are the chances of Success when repairing the Disc?
The key thing that’s needed is patience as it depends on the nature of the damage and the type of scratches. It takes time to assess and fix such issues. This having been said, we fix over 80% of discs and we are very proud of our success rate at Supaphoto with damaged discs.

Would I still have to pay if you cannot recover recordings from the disc?
No – we don’t charge if we cannot recover material.

How can I view my films or listen to my recordings?
Could not be easier! Either plug a simple USB into your TV and view as a slideshow or watch on PC, laptop, ipad or mobile phone. Your audio too can be listened to a computer, ipad or phone too  

Is it easy to share with my family?
It’s so easy. Just forward the link we’ll send you or share your USB memory stick.

Which media output is best?
Digital files are easy to play and share on PCs, laptops, ipads and phones. Start your own home editing projects too. A back-up disc also makes sense. 

No Upfront Payment? – When do I pay?
We never charge upfront unlike other companies. Why? Because there’s always a small chance that you may have non-chargeable blank tapes.   

Do you offer an advanced service?
Yes. our video service delivers more vivid colours, better contrast, sharper pictures and image stabilisation. Our audio service delivers cleaner, clearer sound. It takes longer but and costs relatively little more. Our new AI REVIVAL Restoration system leverages intelligent temporal data to deliver cleaner, more faithful videos.

How long does it take?
Typically 5-10 working days or less. 

Do you send the originals back?
Yes indeed – It’s important that you always keep your originals somewhere safe.

Can You Upscale to HD/4K High Definition?
Yes! Go for that true magical cinematic experience! It also has features such as picture stabilisation, colour correction, frame rate correction and more besides. 

My video looks very poor in places. Can it still be transferred?
Yes definitely! We’ll always review and advise you first though. And if a few tapes appear mouldy, we even have a dedicated process to handle these too.

Can I view and save them on a Free Online Cloud Gallery?
Yes indeed and you can share them with your family thereafter.

Where can I read reviews about your service?
We always treat tapes as if they were our own. Read our reviews for yourself

Why should I do it?
All discs slowly deteriorate over time. The sooner you do it – the better. 

What’s your security like?
Rest assured that we take security of handling very seriously and have an insurance policy to match. 

I have a lot of discs – Can I get a bulk discount?
Just contact us to see how we can help. See also our buy now, pay later option. 

I still have questions – How Can I contact You?
Call us for some friendly help on freephone 0800 690 6160 or drop us a line

Converted, Preserved and Ready to Enjoy

Choose what you’ll get back. Sit back and soak it in!

Mobile phone showing transferred photo.

Digital Download

This is a memory stick holding transferred media.

USB Memory Stick

Customer DVD in presentation case

DVD in Case

Bulk Discounts

Got a large order? We’ll do our best to help you. Just give us a call and we’ll see what we can do.

Speak To The Experts About Disc Repair

Our Disc Repair Service specialises in the restoration of various types of discs, including CDs, DVDs, and Game Console Discs. Our unique approach to disc repair ensures no visible signs of the process, such as swirl marks or unusual lines, maintaining the disc’s original appearance. We not only address light, medium, and heavy scratches but also remove laser burns, dirt, dust, and grime during our comprehensive cleaning process.

Choose our professional disc cleaning for optimal results.  This is a way to restore your precious discs back to nearer their original condition as much as feasible, while giving them a good thorough clean. This means that as well as light, medium and even heavy scratches we’ll also attempt to remove any laser burns, dirt, dust or grime in the restoration and cleaning process. 

Why Choose Supaphoto's Scratched Disk Repair Service?

On one level, most of our customers are simply looking to view and safeguard their precious films with a professional disc repair service company. The need for restore video is a key reason behind many of the enquiries that we receive. In addition, enhancing the value and shelf life of your treasured or rare discs is an additional key benefit of our service.

Perhaps the key reason why people choose Supaphoto however is the fact that they know that we will take care of their films. Please check out the numerous positive reviews that we have received when customers look for a dvd disc repair service near me.

Looking for a Disk Repair Service Near Me?

Our dvd disc repair service comes with many benefits. We also offer a cd disc repair service.

Quality of the Disc: Higher-quality DVDs, especially those manufactured by reputable brands, tend to have a longer lifespan. Cheap or poorly made discs may degrade more quickly.

Storage Conditions: DVDs should be stored in a cool, dry environment away from direct sunlight. Exposure to heat, humidity, and sunlight can accelerate the degradation of the disc and the data stored on it.

Handling: Scratches and fingerprints can damage the surface of a DVD, potentially leading to read errors. It’s important to handle DVDs carefully, holding them by the edges and avoiding direct contact with the data surface. Our scratched disc repair service handles all film with care.

Burned vs. Pressed DVDs: Burned (recordable) DVDs generally have a shorter lifespan compared to pressed (factory-made) DVDs. The burning process introduces organic dyes that can degrade over time, affecting the readability of the data.

Usage Frequency: DVDs that are frequently used and handled may experience wear and tear more quickly than those that are seldom used and carefully stored.

As a general estimate, properly stored and handled DVDs can last anywhere from 5 to 25 years or more. However, it’s important to note that there is no fixed expiration date for DVDs, and the actual lifespan can vary. Regularly backing up important data and considering digital storage alternatives may be advisable for long-term preservation. Additionally, advancements in technology have led to the rise of digital storage solutions, which are often more reliable for long-term data preservation compared to physical media like DVDs. 

Wondering if our Disk Repair Service will Work?

If previous repair attempts with other services were unsuccessful, consider our unique techniques and equipment. We have successfully restored thousands of discs to the highest standard, often outperforming high street repair services according to our clients. Although we cannot obviously promise too much without first seeing your damaged dvd disc. We also have a useful guide on preserving videos too.

Identifying an Unrepairable Disc:

Most scratch-damaged discs can be repaired; but discs suffering other types of damage or excessive scratching simply can’t be.

Here’s how to typically spot a disc that’s beyond repair:

Excessive scratching: Scratches too deep or numerous may affect the ability to repair it. Typically however, over 85% of discs can be repaired.
Cracks: Typically they start from the inside out.
Dents: Indentations or chips at the very edge of the disc, caused by some kind of blunt force
Warping: The disc being bent or obviously distorted out of shape. This is usually due to heat damage.
Foil Damage: Some damage on the label side of the disc – If you can see light all the way through, the disc is very likely unrepairable.
Layer separation: Here, excessive heat or bending can see layers totally separate. Check to see if the colour of the disc has altered from the usual silver/gold/blue is our suggestion.
Certain types of damage may not be repairable – always best to ask us for details.

What Kind of Discs Does our Professional Disc Repair Service Handle?

Our disc repair process is safe and designed to improve, not damage, your discs. We can repair the following types of disc below. For scratch removal for CDs, DVD repair, disc resurfacing,  we use studio grade professional disc resurfacing equipment.

The key thing is act now and sooner rather than later.

DVD

CD

Mini DVD

– Recordable/Writable Discs for both CD & DVD (lost data will be restored where possible)

– Dreamcast

– SEGA Saturn

– Sega CD

– PS2

– Wii

– PC

– Original Xbox

How to Proceed

When sending discs to us, we recommend using an envelope or thin packaging for cost-effective postage, although you should always prioritise protection where possible. For additional protection, place a card on either side of the disc or use a case ideally. Upon their return, Supaphoto will  ensure that your discs are securely packaged – don’t worry.

If you have any questions in advance about your disk repair or you’re wondering if there is a disc repair service near me – please don’t hesitate to contact us on 0800 690 6160 and we’d be happy to advise you. Or simply send them to us  and we’ll contact you on receipt without any obligation whatsoever. 

View Service Overview and Samples Video

Why not check out the quality of our Video Conversion Services and Samples

Previous Customers:
We’re proud to have been chosen to undertake cine film conversion work for the TV Production Company behind the BBC’s Repair Shop!

Other projects include digitalising Sir Richard Attenborough’s personal collection of images, converting early footage of Virgin Airways promotional films and digitalisation work relating to Windsor Castle, the Mary Rose and the late Queen Elizabeth II.   

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Don’t Let Your Memories Fade Away - Buy Now, Pay Later Option

Buy now and split your total into 3 easy payments, automatically charged over three months.

No interest and no hidden fees. Just call us on 0800 690 6160 for more details. Minimum order value applies. Offer subject to terms and conditions.

Common Questions

Yes at Supaphoto we have specialist equipment for cleaning and repairing all kinds of disc including DVDs, Mini DVDs CDs and even gaming discs such as Wii and PS3 or PS3 

Well we can never make promises but we are good at what we do and have quite a high success rate!

We have very advanced equipment that is purpose  designed not to make things worse!

Yes indeed! It will depend on the total size of your order. Where we save time by doing things in bulk, we like to pass the benefit on.