




Your old audio cassette tapes have likely got a lot of life left but maybe you’re missing an old cassette deck to play them on?
Instead, you can simply convert your cassettes to USBs in a few simple steps and they’ll last another lifetime
See our Cassettes to CD page or perhaps Cassettes to Digital to view all choices of output format.





Or call us now for some friendly advice
Freephone 0800 690 6160
Ask About Bulk Discounts too.
- Professionally Converted
- EASY Collection & Delivery
- Super Secure Checkout
- peace of mind tracking
- Professionally Converted
- EASY Collection & Delivery
- Super Secure Checkout
- peace of mind tracking
Join the 1000s of People That Have Entrusted Supaphoto With Their Material
Our customers span from private individuals to institutions and TV production companies
EXCELLENT Based on 449 reviews Posted on Cloe ClareTrustindex verifies that the original source of the review is Google. We have just used supaphoto and it’s been a great quick and simple experience! Our films and video tapes were collected promptly and the team got back to us straight away when they received. We got a broken down price of what everything would cost and explained the stages of the process for us. Great price for what we sent away and very prompt on doing the job and sending stuff back. Would definitely use again and recommend to anyone looking for this service.Posted on Sue BlightTrustindex verifies that the original source of the review is Google. Great service and very efficient too! The quality of the films is superb and have not lost any of the quality from the original. Thanks for preserving our memories! Just used Supaphoto again and the service was so good. They really understand the importance of my 'legacy' videos and treat them very carefully. They are great at identifying the most cost effective way to deliver your product and are so quick in their responses. The output? - a beautiful memory box on a stick!Posted on Suzanne CorcoranTrustindex verifies that the original source of the review is Google. Emile & his team definitely deserve 5stars so helpful & a speedy Gonzales turn around they went above & beyond getting my old camcorder tapes digitalised in time for my husbands 70th surprise thanks so much 🙏Posted on Pippa HammondTrustindex verifies that the original source of the review is Google. Great quality service. Transformed two VHS tapes (including one affected by mould) to high quality digital files. Would highly recommend.Posted on Mark WitcombTrustindex verifies that the original source of the review is Google. Gisela and her team took on the daunting challenge of developing a 55-yrs old cine film I’d come across (Kodak 8mm 'Kodachrome II Daylight film') which my grandfather seems to have forgotten to send off for processing back in about 1970. Supaphoto were quick to respond and helpful, explaining the process clearly including their policy of an up-front payment of £120 regardless of successfully processing the film or not. Given the work required that seems fair enough. Although the process took several months (apparently, they had to wait on some chemicals) Supaphoto kept me updated and were always quick to respond to my emails. Eventually they informed me that after several attempts they had been able to recover some images, in spite of the film being in very poor condition. It felt very strange seeing the footage for the first time after so long; like ghosts from the past! Thanks so much Supaphoto for not giving up, dealing with the issues and getting a positive result, I very grateful! MarkPosted on E HousdenTrustindex verifies that the original source of the review is Google. Fast & efficient. Did a superb job on digitisation of 50 years old slides to be used for our Golden Wedding celebrations. We are very pleased with the result! 🥰Posted on sue durrantTrustindex verifies that the original source of the review is Google. Supaphoto copied some camcorder films onto a USB stick for me. They were very quick and professional and the quality is excellent.Posted on Laurence O'ConnorTrustindex verifies that the original source of the review is Google. Truly excellent service. I had an old minidisc voice recording which Supaphoto quickly converted to digital. Many thanks for the quick service :)Posted on Shona HarrissTrustindex verifies that the original source of the review is Google. Personal and efficient service from the team! Will definitely be using them in the future with my Home videos.Posted on Clem HunnisettTrustindex verifies that the original source of the review is Google. Great service. Fast and efficient. Will use again.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more






How it Works
Our process is one of the best things you can do for your family, in 3 simple steps!
1. Package Up Your Memories
Simply pack up your precious tapes and send them to us. You can use our convenient courier collection and return service, or post them directly to us via recorded delivery. Once your order is placed, we’ll email you a simple welcome pack to guide you through the process and give you complete peace of mind.
2. Lovingly Converted
Our experienced team carefully digitises every item by hand, ensuring the highest quality and personal care. With over 20 years of expertise and millions of memories safely preserved, you can trust us to handle yours with the same dedication. Plus, you’ll receive regular updates throughout the process!
3. Share & Enjoy With Your Family
This is where your memories come back to life. We’ll return all of your original tapes once they’re safely digitised. You can enjoy your newly preserved memories through a secure cloud download, a handy USB stick, or a beautifully packaged DVD. Then just sit back, relax, and let those moments play out all over again.
All the way, we track your tapes carefully so you always know their progress and when they’ll be returned.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
Choosing the Perfect Digital Conversion for Your Audio Tapes
Just transfer your audio tapes into digital files or another audio format. Choose what you get back, relax and soak it in!
Easy Cloud Backup
USB
CD Set
Easily downloaded, you’ll be able to listen, share and store your audio files converted to digital safely with a simple link sent to you.
Your converted audio, saved to a handy USB memory stick. Just plug it into your computer or any device with a USB port to play, save, and share your files with ease.
Your original audio, lovingly converted and written onto a CD, ready to enjoy again on any CD player, DVD player, or disc drive.
What you‘ll get: Your conversions as digital computer files.
What to order: A simple download will suffice in most cases, unless your order is very large.
Ideal for: Listening, sharing and safeguarding for your family.
What you’ll get: All of your audio tapes on one USB or multiple memory sticks.
What to Order: One pen drive (USB) normally suffices. For larger orders we reccommend an SSD drive for extra safety.
Ideal For: Listening on your computer.
What you’ll get: Your audio transferred to CD in a nice presentation case.
What to Order: Simply ask for the CD option.
Ideal For: Playing on the stereo.
Cassette Transfer Audio Sample
Over the years we’ve transcribed audio from many people and organisations. Spoken history is always something that fascinates us as the people of speak of events that affected them that to that point unknown.
This particular recording is from a French lady who recalls her first impressions after moving to England in 1946.
We’ve transcribed huge cassette collections from county councils in England to recording the history of people speaking in their own words that lived in a small village called Ditchling in Sussex over many years since they were very young.
See also our Prices and FAQs further below.
What you can Expect From Us & Our Advantages
Here are just a few reasons why people choose Supaphoto to convert their audio tapes everyday. You won’t be disappointed.
Our dedicated studio is devoted to transferring peoples memories. We constantly invest in the latest technology for our professional grade studio in order to get the best possible results from your family recordings.
We inspect all your tapes at the onset and advise accordingly, if any repairs are needed. The journey of your tape is tracked at every step and quality checked. For Audio Cassettes, and Reel to Reel Tapes with mould, please contact us as we have dedicated processes for these too.
Output & Listening
Digital file download via Cloud, USB or CD. Listen on PC, tablet, mobile or cd player
Audio Corrections
Expert sound correction for old audio tapes and magnetic reel to reel tapes in poor condition
AI Audio Restoration
Optional AI audio restoration delivers cleaner recordings with enhanced sound
Free Services
Free pre-transfer tape inspection and absolutely no charge for blank tapes
Security of Handling
We take security of handling very seriously at Supaphoto with step by step tracking
Supaphoto's Audio Tape To Digital Conversion Advantages
Here are just a few of the reasons why people choose Supaphoto everyday. You won’t be disappointed.
Output & Viewing
Colour Corrections
AI Video Restoration
Free Services
Security of Handling
Don’t Just Take our Word For it...
“Just had my photo albums scanned by Supaphoto, cannot praise them enough”
The Best Way to Convert Audio Cassettes and Reels
Whether it’s your teenage band’s first album, a heartfelt chat with a grandparent, or another precious memory captured on cassette, those old recordings are worth keeping alive.
Over time, audio cassettes naturally deteriorate — and as they do, the quality of the recordings, and the memories they hold, begin to fade.
Converting audio cassettes to digital files is the best way to restore and preserve those sounds for the future. It’s a delicate process that requires the right equipment, experience, and a careful touch.
With many thousands of hours of audio conversions completed, we’ve helped countless people bring their memories back to life. Whether you’re looking to convert old audio tapes to digital or simply want to preserve your audio memories, your old cassettes and tapes are in safe hands with us.
We love what we do — helping people beat the technical challenges of digital conversion and keep their stories alive for years to come.
We’d love to preserve yours too.
To complement our transfer services, we also provide a range of supporting options such as audio tape repair and audio restoration to enhance and improve your old recordings.
Common audio brands we handle include Scotch, Ampex, Philips, Agfa, BASF, Maxwell, TDK, Memorex, and many more.
Whatever the brand, we’re familiar with the differences and make the necessary adjustments to ensure the best possible result.
What can be more wonderful than getting together with your family and reliving those precious moments again, watching your children’s eyes light up as they listen to cherished recordings or old sound clips? Often, you’ll find yourself explaining the stories behind them or marvelling at how wonderful those moments were.
Home recordings hold some of the most amazing memories — from birthdays to holidays and weddings — carefully captured on those much-loved audio tapes and cassettes.
Don’t let those old tapes fade away. Sadly, with the passage of time, far fewer of us have a reliable tape player that we can trust to safely play our cherished recordings without risking damage to the original.
If you’d like more information about this service, please read our helpful guide.
Preserve, Share & Enjoy The Supaphoto Way
The best thing you could ever do for your family in three simple steps.
1. Package Up Your Memories
2. Lovingly Converted
3. Share & Enjoy With Your Family
Preserve, Share & Enjoy The Supaphoto Way
The best thing you could ever do for your family in three simple steps.
1. Package Up Your Memories
2. Lovingly Converted
3. Share & Enjoy With Your Family
Sussex University's Massive Collection of Bob Copper's Priceless English Folk Music
We were so proud to have been chosen by the University of Sussex to digitalise and convert their priceless collection of beautiful audio reel to reel magnetic recordings from Bob Copper. We’ve also scanned hundreds of images from Sir Richard Attenborough’s photo collection which he left to Sussex University.
Bob Copper, who has died aged 89, was a leading member of the famous singing Copper family of Rottingdean, East Sussex, and an important collector of English folksongs. His earliest musical memories were of sitting around the fire singing with his father, Jim, and his grandfather James Copper, who was born in 1845.
Our Cassette to Digital Transfer Prices
At Supaphoto we take pleasure in doing things in the right way and growing our business slowly through referrals.
Transfer Prices for Compact Cassettes
1 Tape: £34.99
2 – 5 Tapes: £29.99 each
6 Tapes Onwards: £26.99 each
Typical Compact Cassettes include for 1 hour of capture, plenty for most tapes! If you have compact cassettes that exceed 1 hour, costs are limited to just £9.99 extra per hour, per item. See FAQS too below.
What Do I Want Back? – Choose from one of the following options:
i) Mp3 Digital Files as a Free Download from Supaphoto Cloud for easy listening & sharing with family
ii) Mp3 Digital Files on a Master USB Stick
iii) Conversion to a new CD in a nice presentation case
Got Audio reels? see our reel to reel tape page. For a type of audio tape not listed here, see them all here.
Optional Extras:
– Back-up Version on Master USB Memory Stick: £19.99
– Back-up Version of CD in Presentation Case: £19.99
– Extra copy of CD in Presentation Case: £9.99
Free Doorstep Collection & Safe Return & Signed-For Delivery
We’re easy to deal with at Supaphoto. Contact Us Now to receive your free welcome pack. We’ll liaise with you to collect your package free of charge. We safely return items with signed-for delivery for extra peace of mind too.
No Upfront Payment? – When do I pay?
We never charge upfront unlike other companies. Why? Because there’s always a chance that you have blank tapes.
Want to Order? – How Can I contact You?
Simple! Just Call us on freephone 0800 690 6160 or drop us a line.
All Prices are Inclusive of VAT
FAQs
We’ve made life easy for you by compiling the the most commonly asked questions that we’ve been asked over the years in one place!
How can I listen to my recordings?
Could not be easier! Either plug in a simple USB and listen on PC, laptop or ipad. Listen on your mobile phone or play a CD on a CD player.
Which media output is best?
Digital files are easy to play and share on PCs, laptops, ipads and phones. Have fun too sound editing as well. A back-up CD also makes sense.
Do you offer an advanced service?
Yes we do. It delivers a superior, cleaner sound. It takes a little longer but doesn’t cost much more.
Our Advanced AI Sound Restoration Service
This service delivers superior noise reduction and background music removal. The unique algorithm often produces cleaner, more faithful audio recordings.
Would I be charged for blank tapes?
Don’t worry. We NEVER charge for blank tapes!
How long does it take?
Typically 5-10 working days or less.
Do you send the originals back?
Yes indeed – It’s important that you always keep your originals somewhere safe.
Is it easy to share with my family?
It’s so easy. Just forward the link we’ll send you or share your USB memory stick.
My audio tape sounds very poor in places. Can it still be transferred?
You’ll be amazed at the results we deliver. Our audio restorer will review first and advise you..
Can I listen to them and save them on a Free Online Cloud Gallery?
Yes indeed and you can share them with your family thereafter.
Where can I read reviews about your service?
We always treat tapes as if they were our own. Read our reviews for yourself
Why should I do it?
All sound recordings slowly deteriorate. The sooner you do it – the better.
What’s your security like?
Rest assured that we take security of handling very seriously and have an insurance policy to match.
I have a lot of audio tapes – Can I get a bulk discount?
Just contact us to see how we can help. We also have a buy now, pay later option.
I still have questions!
Call us for some friendly help on freephone 0800 690 6160 or drop us a line.
All Prices are Inclusive of VAT
It's Time to Convert Audio Tapes to Digital Formats for Peace Of Mind
While our parents penned love letters, we crafted mixtapes.
Audio cassettes revolutionised our world. Coupled with the advent of the Sony Walkman, they revolutionised how we experienced and shared music, delighting our ears, and we cherished every moment. It was akin to discovering fire or the wheel. Our auditory pleasures became portable, offering a private sanctuary on the bus, during lectures, at the half-pipe, or post-breakup. Nothing silenced a nagging teacher or a parental sermon better than slipping on a pair of headphones.
The mixtape cassette, a novel form of self-expression, wielded power that rivalled a sword. That legacy endures, but the old tapes themselves, unfortunately, do not. They’re deteriorating. If you neglect the need to convert audio tapes to digital formats, you risk losing both the music and the memories. Our Supaphoto audio tapes to digital or CD conversion service, whether through a thumb drive or via Supaphoto Cloud™, serves as your time machine back to those emotions, the playlists as unique as fingerprints, live recordings, and music absent from any other format.
We’re all familiar with it—the compact cassette, music cassette, cassette tape, or audio cassette—a magnetic tape nestled between two miniature spools encased in protective plastic. Digitising reel to reel audio tapes is something we do everyday.
The Revolution of Audio Cassettes
It housed pre-recorded audio or blank tapes for personal use. It marked a pivotal advancement in both home recording and portable audio. Cassettes played a role in societal transformation, spurring underground rock, hip-hop, and punk movements, uniting people, and catalysing political change and artistic freedom. There’s never been a better time to transfer audio tapes to digital.
While many of us have upgraded our music collections from the days of hitting the record button when our favourite song aired on the radio, we’ve also preserved a few cherished cassette tapes. Take a moment to evaluate your collection. If it’s from a major record label, chances are the music is available in a superior format (CD or digital).
But if it’s from a smaller label, or if it’s a mixtape, a live recording, or those whimsical fake radio commercials you recorded in your bathroom, those treasures are irreplaceable. They can only be preserved, and time is slipping away. You deserve easier access to your cherished moments.
Do your cassettes emit hissing sounds, waver, fade in and out, or suffer from uneven playback? Does your tape player occasionally feast on them? Do you even have a working tape player? Are the metal components rusting, or the cassettes warped or cracked? If you’ve answered yes then it’s time to convert audio tapes to digital.
We Simply Love Our Audio Tape to Digital Service!
Yes! We really love providing our audio tape to digital service. But we also know that it’s better to avoid the issue arising in the first place so we advise our clients how to take care of their tapes too.
Remember to preserve magnetic audio tapes and slow down their deterioration, it’s important to store them in a controlled environment with stable temperature and humidity, protect them from strong magnetic fields, and handle them with care.
Digitising the content on the tapes is also recommended to create a digital backup and reduce the need for physical playback, which can contribute to wear and tear.
Some older magnetic tapes, particularly those from the 1970s and 1980s, are prone to a condition known as “sticky shed syndrome.” This occurs when the binder used to hold the magnetic particles together on the tape becomes hydrolysed, causing the tape to become sticky and less playable. We’re used to this at Supaphoto and can ‘bake’ the tapes at a controlled temperature and humidity in a scientific oven especially used for such purposes. This will aid the digitisation.
Finally Time to Transfer Audio Tapes To Digital?
Our expert technicians are on standby, ready to breathe new life into your aging cassette tapes by digitising them for the modern era. Our audio tape to digital transfer service will convert the content into CD and .wav files. When we’re through, it’ll be like receiving that mixtape from your summer camp crush all over again. Put on those headphones and relive the magic of 1985.
You may also in your collection audio CDs – see our Disc section for more information
Audio Conversion Sample & Customers
Why not check out the quality of our Audio Transfer Service. Over the years we have converted many audio recordings, ranging from the entire collection of the Copper Family’s reel to reel copies of old English folk songs (literally hundreds of hours!) to an entire collection of oral history cassette tapes from the residents of Ditchling Village.
We were chosen to undertake conversion work for the TV Production Company behind the BBC’s Repair Shop!
Other projects include digitalising Sir Richard Attenborough’s personal collection of images, converting early footage of Virgin Airways promotional films and digitalisation work relating to Windsor Castle, the Mary Rose and the late Queen Elizabeth II.
Discover more about the range of audio tapes and formats that we transfer – convert audio tapes to digital services.
If you’re still unsure which audio conversion service is best for you – read our audio tape inspiration and conversion guide.
More Questions About this Format
A: Converting cassette tapes to USB involves a process known as digitisation, where the analogue sound from the cassette is transferred into a digital format such as MP3 or WAV. This is achieved by playing the tape through a high-quality deck connected to an audio capture system, which records the sound in real time. At Supaphoto, we use professional playback equipment and sophisticated software to ensure that every detail of your recording is captured clearly. Our process maintains the warmth and authenticity of the original recording while improving clarity and consistency. Choosing a professional service like ours guarantees better quality and saves you the time and effort involved in DIY setups.
A: Converting your cassette tapes to digital is an excellent way to preserve them before they degrade with age. Once digitised, your audio is protected against further deterioration and becomes much easier to access, store, and share. By using a professional service like Supaphoto, you also ensure that the sound quality is maintained at the highest possible standard. We optimise your recordings during conversion to deliver a faithful and enjoyable digital version that you can keep for years to come.
A: Transferring audio from a cassette to a USB drive yourself requires a cassette player with an output connection, a computer with audio recording capabilities, and the appropriate software. You must connect the player to the computer, play the tape, and record it in real time. Although this can be done at home, it can be difficult to achieve consistent quality without professional equipment. At Supaphoto, we use advanced hardware and expert techniques to capture and process the sound with precision, giving you superior audio quality without the inconvenience of doing it yourself.
A: Converting cassette tapes at home carries certain risks, particularly if you are unfamiliar with the equipment or process. Mistakes can lead to incomplete recordings, distortion, or even damage to fragile tapes. Professional services such as Supaphoto eliminate these risks through the use of specialised tools and experienced technicians who carefully monitor every stage of the conversion. This ensures that your recordings are transferred safely and with the best possible results.
A: Even older or worn cassette tapes can often be converted successfully. The key lies in handling them with care and using the right playback equipment. At Supaphoto, we have extensive experience working with tapes of all ages and conditions. Our technicians are trained to minimise wear during playback and to restore sound clarity wherever possible. By choosing a professional service, you increase the chances of recovering audio from fragile or partially damaged cassettes that might otherwise be lost.
A: At Supaphoto, we convert cassette tapes not only to USB but also to other digital formats such as MP3 and CD. These formats are compatible with modern devices including computers, smartphones, and digital players. During the process, our technicians enhance the sound to reduce noise and improve clarity, ensuring that the final recording retains the integrity of the original. Professional conversion provides you with flexibility in how you wish to store, play, and preserve your recordings.
A: The time required to convert cassette tapes to USB depends on the length and condition of the tape. Because the process is carried out in real time, a 60-minute cassette takes around an hour to digitise. Additional time is used for quality checks, any necessary repairs, and audio enhancements. At Supaphoto, we aim to complete most conversions within seven days of receiving your tapes. This balance of efficiency and attention to detail ensures both fast delivery and the best sound quality.
A: If you have a cassette tape but no player to check its contents, we can help. Simply send it to us at Supaphoto, and we’ll use our professional equipment to assess and digitise it. Once converted, the audio can be played on any modern device, allowing you to rediscover memories that may have been inaccessible for years. This service is ideal for preserving forgotten or sentimental recordings in a secure and lasting digital form.
A: The quality of audio transferred from a cassette to USB depends largely on the condition of the original tape and the conversion process. Using professional-grade equipment, Supaphoto ensures that the best possible sound is captured. Our technicians use advanced restoration tools to reduce background noise, stabilise volume, and enhance clarity. While the final sound cannot exceed the original’s source quality, we consistently deliver results that far surpass typical home conversions.
A: Handling damaged tapes requires particular care. At Supaphoto, we assess each cassette individually and use gentle, specialised playback decks designed for older or fragile tapes. This prevents further wear and allows us to retrieve as much of the audio as possible. Our technicians are experienced in working with delicate materials, ensuring a much safer and more reliable conversion process than standard home methods.Handling damaged tapes requires particular care. At Supaphoto, we assess each cassette individually and use gentle, specialised playback decks designed for older or fragile tapes. This prevents further wear and allows us to retrieve as much of the audio as possible. Our technicians are experienced in working with delicate materials, ensuring a much safer and more reliable conversion process than standard home methods.
A: Before sending your cassettes for conversion, make sure they are clean and properly stored. Lightly dust the case with a soft cloth, keep the tapes in their original shells, and avoid exposure to heat or magnets. Do not attempt to repair them yourself, as this can cause further damage. Labelling your tapes with any specific instructions or notes is also helpful. Supaphoto’s team inspects and prepares each cassette upon arrival, ensuring a smooth and secure digitisation process.
A: At Supaphoto, privacy and security are treated with the utmost importance. All conversions take place in a secure facility under the supervision of trained professionals. We never outsource your media, and your recordings are only accessed by authorised staff. Once the conversion is complete, we deliver your files safely and return your original tapes in secure packaging. Your content remains completely confidential throughout the entire process.
A: In addition to USB conversions, we also offer cassette-to-CD transfers for customers who prefer a physical format. CDs provide an excellent way to archive and play your recordings on stereo systems and other devices. The process is identical in quality, with the same careful audio restoration applied. Choosing a professional service ensures long-lasting results and consistent playback quality.
A: The cost of converting cassette tapes to USB depends on factors such as tape length, sound condition, and any requested enhancements like noise reduction or track separation. Supaphoto offers transparent, competitive pricing tailored to your specific needs. Investing in professional conversion often proves more economical than attempting DIY transfers, as it eliminates the need for costly equipment and delivers superior, ready-to-use results.
A: Yes, Supaphoto can enhance the sound of your cassettes during conversion. Our technicians use advanced software to reduce hiss, background noise, and other imperfections while maintaining the character of the original recording. Although we cannot recreate details lost from degradation, these improvements often make the digital version noticeably clearer and more enjoyable to listen to.
A: When a cassette is too damaged to convert, we begin with a detailed assessment. In many cases, we can carry out minor repairs, such as fixing broken tape or realigning the shell. If the tape is beyond recovery, we’ll inform you and offer alternative solutions where possible. Our priority is transparency and achieving the best possible outcome for every customer.
A: We can convert all types of audio content recorded on cassette, including personal messages, music, interviews, and lectures. Every recording is handled with care to ensure that the digitised version reflects the tone and clarity of the original. Whether for sentimental, historical, or professional reasons, Supaphoto’s process ensures the faithful preservation of your recordings.
A: To send your cassettes to us, you can use a reliable courier or postal service, or we can arrange collection if required. Pack your tapes securely in protective materials and use recorded or insured delivery. Once received, we’ll confirm arrival, begin the digitisation process, and keep you updated throughout. Our customer support team is available to help with packing or shipping queries at any stage.
A: After your cassettes have been converted, we return the original tapes to you. We recognise the sentimental and historical value of physical media, so each tape is carefully packaged and shipped back securely. This is part of our commitment to treating your personal recordings with the same care and respect as if they were our own.