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We offer this service for many different types of video tape including VHS, Betamax, Video 8 and and Hi8 camcorder tapes too.
View our VHS to MP4 and Camcorder to Digital pages too.
Or call us now for some friendly advice
Freephone 0800 690 6160
Ask About Bulk Discounts too.
About Our Service - The Supaphoto© Way
Thousands of Families Have Trusted Supaphoto
Our customers span from private individuals to institutions and TV production companies






How our NTSC to PAL Converter Service Works
The best thing you could ever do for your family in three simple steps.
1. Package Up Your Memories
Simply pack your beloved memories and send the video tapes to us. Use either our courier collection and return service or send it to us directly. Ask for your step by step welcome pack now.
2. Lovingly Converted
We love what we do. Our dedicated team will digitise your NTSC video file to digital. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
3. Share & Enjoy With Your Family
This is where the magic begins, we’ll return your original media. Once the videos in digital format are ready, you’ll be able to relax and let those memories flood in.
From start to finish, we track your NTSC video files carefully so you always know their status and when they’ll be ready for return.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
How to Choose the Best NTSC to PAL Conversion
Choose what you get back. Sit back and soak it in!
Transfer NTSC Video Tape to DVD
NTSC Video to USB
Video Tape to Digital
We take your video tapes and convert your NTSC to PAL in disc format. It’s so easy to play it on any disc player or other disc drive
Your converted vide tapes on a memory stick. Just Plug into your computer (or TV) and play, save or copy them.
NTSC converted to Digital and uploaded to the cloud for easy access by you and your family.
What you‘ll get: Your tapes transferred to disc.
What to order: Just ask for the disc option to get all your conversions.
Ideal for: Watching on your telly or a computer with disc drive.
What you’ll get: All of your videos on one or more memory sticks.
What to Order: One USB stick is normally enough or upgrade to a safer SSD version.
Ideal For: Watching on a computer or most TVs (with USB slots).
What you’ll Get: Conversions as computer files.
What to Order: Just order a cloud download option. It’s simple.
Ideal For: Quick access and sharing with the family.
How to Choose the Best NTSC to PAL Conversion
Choose what you get back. Sit back and soak it in!
Video Tape to Digital
NTSC converted to Digital and uploaded to the cloud for easy access by you and your family.
What you’ll Get: Conversions as computer files.
What to Order: Just order a cloud download option. It’s simple.
Ideal For: Quick access and sharing with the family.
NTSC Video to USB
Your converted vide tapes on a memory stick. Just Plug into your computer (or TV) and play, save or copy them.
What you’ll get: All of your videos on one or more memory sticks.
What to Order: One USB stick is normally enough or upgrade to a safer SSD version.
Ideal For: Watching on a computer or most TVs (with USB slots).
Transfer NTSC Video Tape to DVD
Your converted vide tapes on a memory stick. Just Plug into your computer (or TV) and play, save or copy them.
What you‘ll get: Your tapes transferred to disc.
What to order: Just ask for the disc option to get all your conversions.
Ideal for: Watching on your telly or a computer with disc drive.
The UK’s Favourite NTSC to PAL Converter
The video to the left explains how our NTSC and PAL video conversion service works and includes sample transfers so you can see the type of results we aim to achieve. Older tapes recorded overseas can use a different television standard from the one traditionally used in the UK, which is why suitable playback equipment and careful handling are important. If you have a wider collection of old videotapes, our professional video transfer service covers many different domestic and camcorder formats.
At Supaphoto, transfers are carried out in our fully equipped professional-grade studio. Before digitisation begins, we assess and inspect each tape so that we can identify its format, condition and the most suitable equipment for playback.
One of the advantages of working with older video professionally is having access to a multitude of playback decks. Rather than assuming that every tape will perform best in the same machine, we can test tapes on different compatible decks where necessary and select the option that produces the best available playback. Maintaining our equipment carefully is equally important because ageing tapes are often only as good as the machine used to reproduce them.
Quality control continues throughout the process. We carry out multiple checks before and after transfer to identify playback issues and confirm that the resulting digital video has been captured successfully.
Approximately 96% of tapes we receive can be successfully digitised, while almost 100% can be successfully transferred irrespective of their condition. Results naturally depend on what remains recorded on the original magnetic tape.
For more background on older recording systems, our guide to the different video tape formats explains how formats developed over time. You can also see our guidance on the best way to preserve family videos once important recordings have been transferred.
See also our Prices and FAQs further below.
What you can Expect From Us & Advantages
Choosing Supaphoto for your NTSC and PAL video conversion means your recordings are handled by experienced video technicians here in the UK. With more than 20 years of trusted experience and over 600 genuine five-star customer service reviews, we combine specialist knowledge with straightforward, personal service. We’re also proud to have worked with multiple television broadcasters and programmes, including the BBC’s The Repair Shop, as well as museums and institutions.
We keep the process deliberately simple. You’ll receive order updates and tracking for peace of mind, and if you need help, you can speak to a real person rather than navigating an impersonal support system. Our broader videotape digitisation services also cover a wide range of older video formats.
Every tape is digitised individually, with your original recordings returned afterwards. We offer a fast turnaround, and there is no charge for blank or untransferrable items. If you are unsure whether an old cassette contains footage, our guide to checking whether a video tape is blank provides useful background.
There are no compulsory expensive annual cloud-storage subscriptions. You can keep your digital files yourself, while optional cloud hosting is available if you prefer convenient online access and storage. An optional advanced service is also available for customers seeking superior outcomes from their recordings.
For anyone deciding what to do with a collection of ageing tapes, our video preservation guidance explains more about protecting important recordings for the future, while our advice on keeping old VHS tapes safe covers practical care of the originals.
The result is an easy, no-fuss service built around careful handling, experienced technicians and accessible human support.
We are really proud to be an ongoing technical partner to the TV Production Company behind for the BBC’s Repair Shop and have worked on multiple programmes.
See more examples of references below.
Digitised in the UK
Your VHS Tapes are hand digitised right here in the UK for your peace of mind.
Advanced Service
Studio grade equipment and AI software to enhance and even recover mould affected tapes.
Free Blanks
Free tape inspection & no charge for blanks or tapes that begin with TV when requested.
Originals Returned
For peace of mind, we’ll return your VHS tapes.
Security & Updates
We take security very seriously at Supaphoto with updates along the way and tracking.
Professional Studio Grade Technology
We use professional-grade VHS decks and high end capture hardware for faithful, accurate transfers.
Nothing beats reliving old memories but remade for today
We take technical quality seriously at Supaphoto. We deliver great results with our video capture process as you can see from the example frame below an old video from over 25 years ago. This enhancement technology can sharpen film. remove excess harsh noise while recovering true authentic detail, stabilise the film & more.
Now with our REVIVAL AI process and treatment, we can now super charge the quality of your VHS Tape prior to converting to DVD if this appeals.
VHS tapes can deteriorate over time, with picture quality fading, sound weakening, and the tape becoming damaged or difficult to play. Transferring them to DVD helps protect your memories in a more convenient format before the original tape wears out.
For more information, watch our video transfer service and examples video
Before
Pre Treatment
After
Post Treatment
Don’t Just Take our Word For it...
“Just had my photo albums scanned by Supaphoto, cannot praise them enough”
Photo for illustration purposes only.
Sir Richard Attenborough – Just One of Our Proudest Moments
We were so proud to be chosen by the University of Sussex to preserve some of film director Sir Richard Attenborough’s photographs.
Over the years, we’ve also scanned thousands of photo from prestigious photo albums going back to the 1900’s for British politicians to thousands of everyday family photo collections for families throughout the UK.
We were chosen to undertake cine film conversion work for the TV Production Company behind the BBC’s Repair Shop!
Other projects include digitalising Sir Richard Attenborough’s personal collection of images, converting early footage of Virgin Airways promotional films and digitalisation work relating to Windsor Castle, The Mary Rose and the late Queen Elizabeth II.
Our Video NTSC to PAL or PAL to NTSC Conversion Prices
At Supaphoto we take pleasure in doing things in the right way and growing our business slowly through referrals.
Our Video NTSC to PAL or PAL to NTSC Conversion Prices to MP4 Digital Files or DVD(s)
1 Tape: £34.99
2 – 5 Tapes: £29.99 each
6 Tapes Onwards: £26.99 each
Prices typical VHS tapes include for 2 hour of capture, plenty for most tapes! – If you have videos that exceed 2 hours, costs are limited to just £9.99 extra per hour, per item. See FAQS too below.
What Do I Want Back? – Choose from one of the following options:
i) Mp4 Digital Files as Download from Supaphoto Cloud for easy viewing & sharing with family £19.99
ii) Mp4 Digital Files on a Master USB Stick £19.99
iii) Conversion to a new DVD in a nice presentation case £19.99
Optional extras:
– Back-up Version on Master USB Memory Stick: £19.99
– Back-up Version of DVD in Presentation Case: £19.99
– Extra copy of DVD in Presentation Case: £9.99
Free Doorstep Collection & Safe Return & Signed-For Delivery
We’re easy to deal with at Supaphoto. Contact Us Now to receive your free welcome pack. We’ll liaise with you to collect your package free of charge. We safely return items with signed-for delivery for extra peace of mind too.
Want to Order? – How Can I contact You?
Simple! Just Call us on freephone 0800 690 6160 or drop us a line.
All Prices are Inclusive of VAT
FAQs
We’ve made life easy for you by compiling the the most commonly asked questions that we’ve been asked over the years in one place!
How can I view my films?
Could not be easier! Either plug a simple USB into your TV and view as a slideshow or watch on PC, laptop, ipad or mobile phone.
Is it easy to share with my family?
It’s so easy. Just forward the link we’ll send you or share your USB memory stick.
Which media output is best?
Digital files are easy to play and share on PCs, laptops, ipads and phones. Start your own home movie editing projects too. A back-up DVD also makes sense.
No Upfront Payment? – When do I pay?
We never charge upfront unlike other companies. Why? Because there’s always a small chance that you may have non-chargeable blank tapes.
Would I be charged for blank tapes?
Don’t worry. We NEVER charge for blank tapes!
How long does it take?
Typically 5-10 working days or less.
Do you offer an advanced service?
Yes. It delivers more vivid colours, better contrast, sharper pictures and image stabilisation. It takes longer but and costs relatively little more.
My video looks very poor in places. Can it still be transferred?
Yes definitely! We’ll always review and advise you first though.
New! AI Cinematic Video Restoration Service
Our new AI REVIVAL restoration system leverages intelligent temporal data to deliver cleaner, more faithful videos. Whether you have tapes, DVDs or video files, we’ll can transform them into beautiful HD even higher resolution videos.
Do you send the originals back?
Yes indeed – It’s important that you always keep your originals somewhere safe.
Can You Upscale to HD/4K High Definition?
Yes! Go for that true magical cinematic experience! It also has features such as picture stabilisation, colour correction, frame rate correction and more besides.
Can I view and save them on a Free Online Cloud Gallery?
Yes indeed and you can share them with your family thereafter.
Where can I read reviews about your service?
We always treat tapes as if they were our own. Read our reviews for yourself
Why should I do it?
All videos slowly deteriorate over time. The sooner you do it – the better.
My tape has mould on it. Can you still transfer it?
Yes. We have a dedicated service for such tapes.
I also have a DVD that is scratched and does not play. Can you still help?
Yes. we also have a disc repair and recovery service. Just let us know.
What’s your security like?
Rest assured that we take security of handling very seriously and have an insurance policy to match.
I have a lot of videos – Can I get a bulk discount?
Just contact us to see how we can help. We also offer a buy now pay later option.
I still have questions – How Can I contact You?
Call us for some friendly help on freephone 0800 690 6160 or drop us a line.
Bulk Discount?
Got a large order? We’ll always do our best to help you. Just give us a call and we’ll see what we can do.!
More Help & Guidance: Understanding NTSC and PAL Video Conversion
Old videotapes do not all use the same television standard. A recording made in North America, Japan or another overseas territory may use NTSC, while many tapes made for the UK and parts of Europe use PAL. This can become important when you want to view, digitise or preserve recordings made abroad.
Supaphoto provides specialist conversion for these different video standards as part of our wider videotape conversion services. Our aim is to recover the recording carefully, convert it into a practical modern format and make treasured footage easier to watch, preserve and share.
Benefits of Choosing a Specialist NTSC to PAL Conversion Service
Converting an overseas video is not simply a matter of putting the cassette into any available video recorder. The tape format, recording standard, playback equipment and condition of the original recording can all affect the transfer.
Using a specialist service gives us the opportunity to assess the tape and use suitable equipment rather than relying on a single domestic machine. This is particularly useful for family collections assembled over many years, where tapes may have been recorded using different camcorders or purchased in different countries.
Digitisation also removes the need to keep compatible legacy playback equipment simply to watch your recordings. Once transferred, footage can be much easier to access on modern devices. For collections containing several tape types, our guide to video tape formats provides a useful overview of the formats you may encounter.
How to Place an Order
You do not need to identify every technical detail of your tapes before placing an order. Gather together the recordings you would like transferred and provide any useful information you already know, particularly if tapes were recorded or purchased overseas.
We can then inspect the media as part of the transfer process. This is helpful when labels have disappeared, handwriting is unclear or a collection contains tapes from several countries.
When preparing tapes for transport, keep them in their original cases where possible and label anything that has particular importance to you. Avoid opening cassette shells or attempting DIY repairs before sending them.
If your collection includes ordinary UK recordings alongside overseas material, we can also convert video tapes to digital files as part of a broader digitisation project. For questions about ordering or preparing your media, see our video conversion FAQs.
An Easy Process for Older and Overseas Tapes
Many customers simply know that a tape came from another country or will not play properly on their UK equipment. You do not necessarily need to know whether it is PAL or NTSC before sending it to us.
Our role is to deal with the technical side of the transfer. We assess the recording and use appropriate playback and conversion equipment for the media supplied. This avoids customers having to source old multi-standard video equipment themselves.
It is also worth remembering that the television standard and physical cassette format are separate issues. VHS, for example, describes a tape format, while PAL and NTSC describe television systems. Two tapes can therefore look virtually identical but have been recorded using different standards.
If you are sorting through an unfamiliar collection, our guide to different types of VHS video tapes can help with initial identification.
Digital Download or USB – What’s Best?
Once your recordings have been digitised, how you receive them is largely a matter of convenience.
A digital download is useful if you want quick access to the files and are comfortable downloading, storing and backing them up yourself. Digital files are convenient for viewing on computers and compatible televisions, copying to other storage devices and sharing with family members.
A USB drive provides a physical copy that can be stored with your family archive and connected directly to many modern computers and televisions. It can also be easier for customers who would rather receive their recordings on a tangible storage device.
Whichever option suits you, consider keeping more than one copy of irreplaceable recordings. Digital conversion makes copying much easier, but no single hard drive, USB device or computer should be treated as permanent storage. Our guide to archiving your memories explains why sensible backups matter.
Pricing Guidance
The cost of NTSC and PAL conversion depends on the media you send and the transfer requirements rather than simply the age of a recording.
When comparing services, consider what is actually included rather than choosing purely on the headline price. Playback compatibility, assessment of the original media and appropriate transfer equipment can be particularly important when dealing with older overseas recordings.
It is useful to organise tapes before ordering, but do not worry if you cannot identify every format or television standard yourself. Keeping any original labels, cases and notes with the tapes can provide useful clues.
If you have an unusual collection or are uncertain about what you have, contact us before ordering. You can also see more questions about this conversion service further down this page for answers to common queries about sending tapes, transfer options and the finished files.
Understanding PAL and NTSC
PAL and NTSC were television standards used in different parts of the world. This explains why a tape that physically fits into a UK video recorder may not necessarily play correctly if it was recorded for another television system.
| Feature | PAL | NTSC |
|---|---|---|
| Common association | UK and many European territories | North America, Japan and other territories |
| What it describes | Television/video standard | Television/video standard |
| Is it a cassette format? | No | No |
| Can tapes look physically identical? | Yes | Yes |
| Why does it matter? | Playback equipment must support the recording | Playback equipment must support the recording |
| Modern solution | Transfer to a suitable digital format | Transfer to a suitable digital format |
The important distinction is that PAL and NTSC describe video standards, not the physical tape itself. A VHS cassette, for example, may contain a PAL or NTSC recording. Correctly identifying and playing the recorded standard is therefore part of achieving a successful transfer.
Video Learning Zone
Why won’t an NTSC tape play properly on my UK video recorder?
A machine designed for PAL recordings may not correctly reproduce an NTSC recording unless it specifically supports that standard. The cassette may fit normally even though the recording system is different.
Do I need to know whether my tape is PAL or NTSC?
Not necessarily. Information on the cassette, its country of origin and the behaviour of the recording during playback can all help identify what you have.
Is converting the television standard the same as digitising the tape?
No. Standard conversion concerns compatibility between television/video systems, while digitisation transfers the analogue or legacy recording into a modern digital form. The two processes can form part of the same preservation workflow.
Should I keep my original tapes afterwards?
Where recordings are important, retaining the originals can provide an additional archival source even after digitisation. Our guidance on preserving family video recordings explains some of the considerations involved.
Common Mistakes to Avoid
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Assuming every VHS tape is PAL. Two cassettes can look identical while containing recordings made to different television standards.
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Repeatedly playing a problematic tape. If an old recording will not play correctly, repeated attempts on unsuitable equipment may not solve the underlying compatibility or tape-condition issue.
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Buying old equipment before identifying the problem. A tape that appears faulty may simply require compatible playback equipment.
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Throwing away labels and cases. Country information, recording dates and handwritten notes can provide useful clues when identifying unfamiliar tapes.
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Keeping only one digital copy. Once important family footage has been recovered, maintain backups on separate storage rather than relying on a single USB drive, computer or hard disk.
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Discarding originals immediately after conversion. Where recordings are particularly valuable or irreplaceable, keeping the source tapes provides an additional level of preservation.
More Questions About this Format
A: NTSC and PAL are two different video standards. NTSC runs at 30 frames per second and is used mainly in the USA, Japan, and parts of South America. PAL runs at 25 frames per second and is the UK and European standard. Converting NTSC to PAL ensures your videos play correctly on UK DVD players, TVs, and devices.
A: If you have video tapes recorded abroad — especially from the US or Canada — they won’t play properly on UK PAL systems. By converting NTSC to PAL, Supaphoto makes your videos compatible with UK equipment, so you can easily watch, copy, and preserve your memories in digital form.
A: We convert a wide range of formats, including VHS, VHS-C, MiniDV, Betamax, Video8, and Hi8. Supaphoto’s technicians handle both consumer and professional NTSC tapes, transferring them to PAL in high resolution for playback on modern TVs, computers, and media players.
A: Yes — we can convert your NTSC tapes directly to PAL digital files such as MP4, or to DVD. Many customers choose USB or cloud delivery for easy sharing and long-term preservation. All digital files are encoded in PAL format for seamless playback on UK and European devices.
A: Not at all. Supaphoto uses professional digital conversion equipment that preserves image clarity, colour balance, and sound synchronisation. We don’t rely on cheap frame-rate conversion tools — our system delivers smooth, flicker-free PAL video that looks as good as the original recording.
A: Yes. In addition to NTSC to PAL conversion, Supaphoto can convert PAL videos into NTSC format for playback in the USA or other regions that use the NTSC standard. We handle both directions of conversion with the same level of precision and quality.
A: Audio sync is critical in any format change. Supaphoto uses timebase correction and frame-rate matching to ensure the sound remains perfectly in sync with the video throughout the conversion, even during long recordings.
A: Yes, absolutely. Once your NTSC tapes have been converted to PAL and digitised, we carefully return your originals along with your new PAL or digital copies, safely packaged for delivery.
A: In many cases, yes. Supaphoto can clean and stabilise mouldy or degraded NTSC tapes before converting them. Our restoration process removes dust and debris and helps recover footage that might otherwise be unplayable.
A: Supaphoto is one of the UK’s most trusted specialists in video conversion. We use professional-grade hardware (not low-quality software converters), ensuring frame-accurate, colour-corrected, and fully synchronised results. Whether you’re converting a single tape or an entire collection, we guarantee your videos are preserved in the highest possible quality.