About Our Service - The Supaphoto© Way
Thousands of Families Have Trusted Supaphoto
Our customers span from private individuals to institutions and TV production companies
How our Storage Media Conversion Service Works
The best thing you could ever do for yourselves in three simple steps.
1. Package Up Your Memories
Simply pack your storage media items, then contact and send them to us. Use either our courier collection and return service or send it to us directly. Ask for your step by step welcome pack now.
2. Lovingly Converted
We love what we do. Our dedicated team will digitise your old storage media material. We’ve saved millions of archives over 20 years. And don’t worry, you’ll get regular updates along the way.
3. Share & Enjoy With Your Family
This is where the magic begins, we’ll return your original storage items. Once the material is ready, you’ll be able to relax and enjoy them.
From start to finish, we track your storage media items carefully so you always know their status and when they’ll be ready for return.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
How to Choose the Best Digital Conversion for Your Storage Media
Choose what you get back. Sit back and soak it in!
Digitise Storage Media to Digital
Convert Storage Media to USB
Storage Media Conversion to Discs
Your storage media turned into digital images or recordings, accessed and stored safely online. Download your digitised photos from our cloud – instantly from anywhere.
Converted storage media copied on a new USB memory stick. Plug in to your computer (or a device with a USB port) to easily view, save and send your digitised items.
Your original items converted and copied to discs. You’ll be able to enjoy them on a disc player, computer, laptop with disc drive.
What you’ll Get: Digitised conversions as computer files.
What to Order: Just order a cloud download option to access your digital image files.
Ideal For: Sharing with family and friends.
What you’ll get: Your archived items on either a standard USB or SSD drive.
What to Order: One USB stick is normally enough or upgrade to a safer SSD version.
Ideal For: Watching on a computer or most TVs (with USB slots).
What you‘ll get: Your archives on disc(s).
What to order: Just choose the disc option to get your digitised archives.
Ideal for: Watching or listening to your digital images on a screen as a slideshow.
How to Choose the Best Digital Conversion for Your Storage Media
Choose what you get back. Sit back and soak it in!
Digitise Storage Media to Digital
Your storage media turned into digital images or recordings, accessed and stored safely online. Download your digitised photos from our cloud – instantly from anywhere.
What you’ll Get: Digitised conversions as computer files.
What to Order: Just order a cloud download option to access your digital image files.
Ideal For: Sharing with family and friends.
Convert Storage Media to USB
Converted storage media copied on a new USB memory stick. Plug in to your computer (or a device with a USB port) to easily view, save and send your digitised items.
What you’ll get: Your archived items on either a standard USB or SSD drive.
What to Order: One USB stick is normally enough or upgrade to a safer SSD version.
Ideal For: Watching on a computer or most TVs (with USB slots).
Storage Media Conversion to Discs
Your original items converted and copied to discs. You’ll be able to enjoy them on a disc player, computer, laptop with disc drive.
What you‘ll get: Your archives on disc(s).
What to order: Just choose the disc option to get your digitised archives.
Ideal for: Watching or listening to your digital images on a screen as a slideshow.
UK’s No1 Storage Media Converter
The video to the left explains our storage media transfer service and shows examples of the type of material we can recover and transfer. It gives you a clearer idea of how Supaphoto handles older digital media and turns files stored on ageing or inconvenient formats into something easier to access, preserve and use today.
Our specialists have extensive experience transferring data from storage media including CDs, DVDs and USB devices. We handle your files carefully and transfer them accurately to a new digital destination, helping make photographs, documents, videos and other stored content accessible again. For larger-capacity media, we also offer a dedicated external hard drive transfer service.
Professional data transfer depends on reliable playback and reading equipment. We use high-quality readers alongside specialist error-correction technology to obtain the best possible results from the original media. This can be particularly valuable where older discs or storage devices are no longer straightforward to access with modern computers.
You can choose how you receive your transferred files. Depending on your requirements, we can supply your data by digital download or USB stick, giving you a practical way to store, access and copy your files.
Security is equally important. Storage media can contain personal photographs, private documents and other sensitive information, so we handle your files confidentially and take data protection seriously throughout the transfer process.
Using a professional transfer service also means you do not need to buy additional disc drives, card readers or other hardware for a one-off project. Many modern computers no longer include these connections or drives as standard. Our guide to converting old storage media explains more about the options available for bringing older digital files onto modern devices.
See also our Prices and FAQs further below.
What you can Expect From Us & Advantages
Choosing Supaphoto means your storage media is handled by experienced technicians who understand that the files it contains may be irreplaceable. We have more than 20 years’ experience, and your media is hand digitised here in the UK, with careful handling of the originals and multi-point quality assurance throughout the process. Supaphoto also supports television production companies and programmes, including the BBC’s The Repair Shop, as well as museums and institutions.
We believe good service should still involve real people. If you have a question, you can speak to a member of our team, and we provide order updates and tracking so you know how your media is progressing. Once the work is complete, your original items are returned to you. If you have removable card media in your collection, our specialist memory card transfer service provides a dedicated option for those formats.
Our service is designed to keep things straightforward. We offer a fast turnaround, and there is no charge for blank or untransferrable items. There is also no compulsory annual cloud-storage subscription. You can keep control of your transferred files yourself, while optional cloud hosting is available if you prefer convenient online access and storage.
For more demanding material, an optional advanced service is available where a higher level of processing may help achieve superior outcomes. Customers researching older storage devices may also find our guide to recovering data from ageing storage media useful.
With over 600 genuine five-star customer service reviews, Supaphoto combines personal support, experienced handling and practical digital preservation for photographs, videos, documents and other valuable files stored on older media.
We are really proud to be an ongoing technical partner to the TV Production Company behind for the BBC’s Repair Shop and have worked on multiple programmes.
See more examples of references below.
Digitised in the UK
Your VHS Tapes are hand digitised right here in the UK for your peace of mind.
Advanced Service
Studio grade equipment and AI software to enhance and even recover mould affected tapes.
Free Blanks
Free tape inspection & no charge for blanks or tapes that begin with TV when requested.
Originals Returned
For peace of mind, we’ll return your VHS tapes.
Security & Updates
We take security very seriously at Supaphoto with updates along the way and tracking.
Professional Studio Grade Technology
We use professional-grade VHS decks and high end capture hardware for faithful, accurate transfers.
After we've converted your Storage Media - We can further improve Your Films..
Old photographs and video recordings often capture life’s most treasured memories, but time can take its toll. At Supaphoto, our professional video and photo restoration services are designed to revive damaged, faded and ageing media while preserving the authenticity of the original. Whether you have treasured family photographs, vintage slides, negatives, cine film or old videotapes, our experienced restoration specialists use advanced digital techniques to achieve outstanding results.
Our restoration process can repair scratches, reduce dust and marks, improve faded colours, enhance contrast, correct exposure and sharpen fine detail. For video, we can reduce noise, stabilise shaky footage, minimise flicker, improve colour balance and recover as much detail as possible from ageing recordings. Every restoration is carefully assessed and carried out by skilled technicians who understand the importance of preserving precious memories rather than over-processing them.
Many customers choose Supaphoto because of our decades of experience, attention to detail and commitment to quality. We treat every photograph and recording as unique, using professional equipment and proven restoration methods to deliver natural-looking results that respect the character of the original.
Whether you are restoring a single treasured photograph or an entire family archive of videos and images, our restoration services help ensure your memories can be enjoyed by future generations in the best possible quality.
For more information, listen to our video transfer services video
Before
Pre Treatment
After
Post Treatment
Don’t Just Take our Word For it...
Photo for illustration purposes only.
Sir Richard Attenborough – Just One of Our Proudest Moments
We were so proud to be chosen by the University of Sussex to preserve some of film director Sir Richard Attenborough’s photographs.
Over the years, we’ve also scanned thousands of photo from prestigious photo albums going back to the 1900’s for British politicians to thousands of everyday family photo collections for families throughout the UK.
We were chosen to undertake cine film conversion work for the TV Production Company behind the BBC’s Repair Shop!
Other projects include digitalising Sir Richard Attenborough’s personal collection of images, converting early footage of Virgin Airways promotional films and digitalisation work relating to Windsor Castle, The Mary Rose and the late Queen Elizabeth II.
Our Storage Transfer Prices
At Supaphoto we take pleasure in doing things in the right way and growing our business slowly through referrals.
Media Storage Conversion Prices
Please Enquire
What Do I Want Back? – Choose from one of the following options:
i) Mp3 Digital Files as a Free Download from Supaphoto Cloud for easy listening & sharing with family
ii) Mp3 Digital Files on a Master USB Stick
iii) Conversion to a new CD in a nice presentation case
Got Audio reels? see our reel to reel tape page. For a type of audio tape not listed here, see them all here. Or just contact us and we’ll see how we can help.
Is it easy to share with my family?
it’s so easy. Just forward the link we’ll send you or share your USB memory stick.
Optional Extras:
– Back-up Version on Master USB Memory Stick: £19.99
– Back-up Version of CD in Presentation Case: £19.99
– Extra copy of CD in Presentation Case: £9.99
Free Doorstep Collection & Safe Return & Signed-For Delivery
We’re easy to deal with at Supaphoto. Contact Us Now to receive your free welcome pack. We’ll liaise with you to collect your package free of charge. We safely return items with signed-for delivery for extra peace of mind too.
No Upfront Payment? – When do I pay?
We never charge upfront unlike other companies. Why? Because there’s always a chance that you have blank tapes.
Want to Order? – How Can I contact You?
Simple! Just Call us on freephone 0800 690 6160 or drop us a line.
All Prices are Inclusive of VAT
FAQs
We’ve made life easy for you by compiling the the most commonly asked questions that we’ve been asked over the years in one place!
How can I listen to my recordings?
Could not be easier! Either plug in a simple USB and listen on PC, laptop or ipad. Listen on your mobile phone or play a CD on a CD player.
Which media output is best?
Digital files are easy to play and share on PCs, laptops, ipads and phones. Have fun too sound editing as well. A back-up CD also makes sense.
Do you offer an advanced service?
Yes we do. It delivers a superior, cleaner sound. It takes a little longer but doesn’t cost much more.
Our Advanced AI Sound Restoration Service
This service delivers superior noise reduction and background music removal. The unique algorithm often produces cleaner, more faithful audio recordings.
Would I be charged for blank tapes?
Don’t worry. We NEVER charge for blank tapes!
How long does it take?
Typically 5-10 working days or less.
Do you send the originals back?
Yes indeed – It’s important that you always keep your originals somewhere safe.
Do you collect / Can we visit your studio?
Yes we collect throughout the whole of the UK! Alternatively, you may visit us too so that we can go through the variables together. Just call or email us in advance to make an appointment at a suitable time please.
My audio tape sounds very poor in places. Can it still be transferred?
You’ll be amazed at the results we deliver. Our audio restorer will review first and advise you..
Can I listen to them and save them on a Free Online Cloud Gallery?
Yes indeed and you can share them with your family thereafter.
Where can I read reviews about your service?
We always treat tapes as if they were our own. Read our reviews for yourself
Why should I do it?
All sound recordings slowly deteriorate. The sooner you do it – the better.
What’s your security like?
Rest assured that we take security of handling very seriously and have an insurance policy to match.
I have a lot of audio tapes – Can I get a bulk discount?
Just contact us to see how we can help. We also have a buy now, pay later option.
I still have questions!
Call us for some friendly help on freephone 0800 690 6160 or drop us a line.
What delivery service would you suggest using when I want to post my own material to you?
We would always advise sending by Royal Mail Special Delivery which is by far the safest delivery option in the whole of the UK!
Bulk Discount?
Got a large order? We’ll always do our best to help you. Just give us a call and we’ll see what we can do.!
More Questions About this Format
A: Yes — Supaphoto can safely transfer and convert data from all types of storage media, including USB sticks, SD cards, MicroSDs, and external hard drives. Whether you need to recover photos, videos, or documents, our technicians use specialist equipment to extract your files and save them in modern digital formats.
A: Storage media conversion involves transferring files from older or unreadable devices — such as USB sticks, SD cards, or memory cards — to new, accessible digital formats. Supaphoto converts your files into standard formats that can be viewed, edited, or backed up easily on today’s computers and cloud platforms.
A: In most cases, yes. If your USB stick or SD card no longer opens or shows missing files, Supaphoto’s data recovery process can often restore them. We use advanced recovery tools to retrieve photos, videos, and documents while keeping your original media intact and secure.
A: Supaphoto can convert or recover data from a wide range of media including USB flash drives, SD cards, MicroSD cards, CompactFlash cards, external hard drives, and older digital camera memory cards. No matter the brand or capacity, we’ll help you access your data again.
A: Absolutely. We can copy or reorganise your files, consolidate multiple memory cards, or transfer all your data onto a new USB stick, hard drive, or cloud storage account — making your media easier to manage and share.
A: Yes, we handle both logical and physical damage. If your device has a broken connector or won’t mount properly, our specialists can often repair the connection long enough to recover your files. Every recovery is performed under controlled, anti-static conditions to protect your data.
A: Absolutely. Supaphoto treats all data with complete confidentiality. Your files are never shared, copied, or accessed by anyone outside our secure recovery system. Once your transfer or recovery is complete, all temporary working copies are securely deleted.
A: Yes — Supaphoto can extract files from legacy media such as early USB 1.0 drives, mini or micro SD cards, and obsolete digital camera cards. We then convert these files into up-to-date, universally compatible formats for long-term preservation.
A: Simply place your device in a protective sleeve or small padded envelope and post it to Supaphoto along with your order form. Once received, our technicians will inspect, convert, and securely return your original media along with your recovered files on your chosen output format.
A: You can receive your recovered or converted files on a new USB stick, external hard drive, SD card, or via secure digital download. Many customers choose both a physical and cloud copy to ensure their data is backed up safely.
