We Repair Discs | DVD or CD to Preserve & Share
If you have any damaged or scratched CD’s or DVD’s with precious memories that are unplayable, don’t depair. We specialise in disc repairs. We offer a quick and easy disk repair service for families with precious memories. Just call and we’ll see what we can do. When we repair a disc, we’ll keep you posted along the way and try our very best to recover those important family memories.
If you’re looking to convert your disc to digital after it’s been repaired, see our Disc to Digital options!
Or call us now for some friendly advice
Freephone 0800 690 6160
Ask About Bulk Discounts too.
About Our Service - The Supaphoto© Way
Thousands of Families Have Trusted Supaphoto
Our customers span from private individuals to institutions and TV production companies
How our Service to Repair Discs to Digital Works
The best thing you could ever do for your family in three simple steps.
1. Package Up Your Memories
Simply pack your memories on dvd or cd discs and send them to us. Use either our courier collection and return service or send it to us directly. Ask for your step by step welcome pack now.
2. Lovingly Converted
We love what we do. Our dedicated team will repair your old discs and then convert them to digital. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
3. Share & Enjoy With Your Family
This is where the magic begins, We’ll return your original media. Once the discs in digital format are ready, you’ll be able to relax and let those memories flood in.
From start to finish, we track your discs carefully so you always know their status and when they’ll be ready for return.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
How to Choose the Best Conversion for your Discs
Choose what you get back. Sit back and soak it in!
Repair Discs to Digital
Repair Discs to USB
Repair Disc to Disc
Repaired, converted to digital, and stored online for easy access by you and your family. We’ll send you a private access link, so you can stream and download with no limits.
Your repaired discs on a USB memory stick. Just plug them into your computer (or TV) and play, save or copy them.
We take your discs, repair them, and convert them to another disc. It’s so easy to play it on any computer, Hi-Fi or car with a CD player.
What you‘ll get: Your Discs repaired and transferred to Digital Files.
What to order: Just ask for the Digital option to get all your conversions.
Ideal for: Quick access and sharing with the family.
What you’ll get: All of your discs on one or more memory sticks.
What to Order: One USB stick is normally enough or upgrade to a safer SSD version.
Ideal For: Listening or watching on a computer or most TVs (with USB slots).
What you’ll Get: Conversions as DVDs or CDs.
What to Order: Just order a cloud download option. It’s simple.
Ideal For:Watching on your television or a computer with disc drive.
How to Choose the Best Conversion for your Discs
Choose what you get back. Sit back and soak it in!
Repair Discs to Digital
Repaired, converted to digital, and stored online for easy access by you and your family. We’ll send you a private access link, so you can stream and download with no limits
What you‘ll get: Your Discs repaired and transferred to Digital Files.
What to order: Just ask for the Digital option to get all your conversions.
Ideal for: Quick access and sharing with the family.
Repair Discs to USB
Your repaired discs on a USB memory stick. Just plug them into your computer (or TV) and play, save or copy them.
What you’ll get: All of your discs on one or more memory sticks.
What to Order: One USB stick is normally enough or upgrade to a safer SSD version.
Ideal For: Listening or watching on a computer or most TVs (with USB slots).
Repair Disc to Disc
We take your discs, repair them, and convert them to another disc. It’s so easy to play it on any computer, Hi-Fi or car with a CD player.
What you’ll Get: Conversions as DVDs or CDs.
What to Order: Just order a cloud download option. It’s simple.
Ideal For: Watching on your television or a computer with disc drive.
The UK’s Favourite Disc to Digital Repair Service
The video alongside this page explains how our disc repair and transfer service works, showing real examples of the quality that can often be achieved from damaged or ageing media. Whether you’re looking to repair treasured CDs, DVDs or Mini Discs before preserving them, it provides a clear overview of the care, equipment and expertise that go into every order.
At Supaphoto, every disc is handled in our fully equipped professional studio, where we use specialist hardware and carefully refined workflows to achieve the highest quality digital results possible. Before any transfer begins, we carefully inspect and clean each disc wherever practical to improve the chances of a successful read and maximise data recovery.
Our professional-grade disc recovery equipment enables us to recover content from many discs that consumer drives struggle to read. We also use AI-powered restoration enhancement where appropriate to improve the quality of recovered audio or video files after the transfer process, while always preserving the integrity of your original recordings.
See also our Prices and FAQs further below.
What you can Expect From Us & Advantages
Choosing a disc repair service means placing valuable memories and important recordings in trusted hands. At Supaphoto, you’ll always be able to speak directly with a knowledgeable member of our UK team rather than an automated call centre, giving you straightforward advice and support throughout your order.
Every disc is handled with care by experienced technicians who follow a multi-point quality assurance process from arrival through to completion. Original discs are carefully managed throughout their time in our studio and are returned to you once the work has been completed. You’ll also receive order updates and tracking information, so you always know how your repair is progressing.
With more than 20 years of experience, we have refined our processes to provide fast turnaround times without compromising on quality. If a disc proves to be blank or cannot be transferred despite our best efforts, there is no charge for untransferable or blank items. Unlike some services, there are no compulsory annual cloud storage subscriptions or hidden ongoing fees.
Where customers require repaired content to be preserved for long-term use, our DVD to Digital transfer service provides a practical next step for safeguarding recovered recordings in a modern digital format.
For customers who want the highest possible outcome, an optional advanced service is available for more challenging media. We also offer optional cloud hosting, making it simple to access and share your recovered files across compatible devices whenever you need them.
Our expertise is trusted by multiple television production companies and programmes, including the BBC Repair Shop, as well as museums and institutions responsible for preserving important original material. With over 600 genuine 5-star customer reviews, our reputation has been built on consistent quality and personal service.
If you’d like to understand how different optical formats compare, our guide to CD and DVD conversion options explains the available preservation methods. You can also explore further advice and preservation resources in our Disc Transfer Learning Zone before deciding on the best solution for your collection.
We are really proud to be an ongoing technical partner to the TV Production Company behind for the BBC’s Repair Shop and have worked on multiple programmes.
See more examples of references below.
Digitised in the UK
Your Discs Tapes are hand digitised right here in the UK for your peace of mind.
Free Blanks
Free disc inspection & no charge for blanks or discs that begin with TV when requested. .
Disc Recoveries
Studio grade disc recovery equipment and advanced software to enhance and even recover damaged discs
Originals Returned
For peace of mind, we’ll return your original discs.
Security & Updates
We take security very seriously at Supaphoto with updates along the way and tracking.
Professional Studio Grade Technology
We use professional-grade equipment and high end capture hardware for faithful, accurate transfers.
Nothing beats reliving old memories but remade for today
We take technical quality seriously at Supaphoto. We deliver great results with our video capture process as you can see from the example frame below an old video from over 25 years ago. This enhancement technology can sharpen film. remove excess harsh noise while recovering true authentic detail, stabilise the film & more.
Now with our REVIVAL AI process and treatment, we can now super charge the quality of your Discs prior to converting to digital if this appeals.
Discs tapes can deteriorate over time, slowing becoming unplayable . Transferring them to digital formats helps protect your memories in a more convenient format before the original tape wears out.
For more information, watch our video transfer service and examples video
Before
Pre Treatment
After
Post Treatment
Don’t Just Take our Word For it...
Photo for illustration purposes only.
Sir Richard Attenborough – Just One of Our Proudest Moments
We were so proud to be chosen by the University of Sussex to preserve some of film director Sir Richard Attenborough’s photographs.
Over the years, we’ve also scanned thousands of photo from prestigious photo albums going back to the 1900’s for British politicians to thousands of everyday family photo collections for families throughout the UK.
We were chosen to undertake cine film conversion work for the TV Production Company behind the BBC’s Repair Shop!
Other projects include digitalising Sir Richard Attenborough’s personal collection of images, converting early footage of Virgin Airways promotional films and digitalisation work relating to Windsor Castle, The Mary Rose and the late Queen Elizabeth II.
Our Disc Transfer Prices
At Supaphoto we take pleasure in doing things in the right way and growing our business slowly through referrals.
DVD & CD Transfer Prices to MP4 Video or MP3 Audio Files
1 Disc: £34.99
2 – 5 Discs: £29.99 each
6 Discs Onwards: £26.99 each
Prices include for 1 hour of capture, plenty for most Discs! – If you have discs that exceed 1 hour, costs are limited to just £9.99 extra per hour, per item.
What Do I Want Back? – Choose from one of the following options:
i) Mp4 or MP3 Digital Files as a Download from Supaphoto Cloud for easy viewing & sharing with family: £19.99
ii) Mp4 or MP3 Digital Files on a Master USB Stick £19.99
iii) Conversion to a new Disc in a nice presentation case £19.99
Optional extras:
– Back-up Version on Master USB Memory Stick: £19.99
– Back-up Version of DVD/CD in Presentation Case: £19.99
– Extra copy of DVD/CD in Presentation Case: £9.99
Free Doorstep Collection & Safe Return & Signed-For Delivery
We’re easy to deal with at Supaphoto. Contact Us Now to receive your free welcome pack. We’ll liaise with you to collect your package free of charge. We safely return items with signed-for delivery for extra peace of mind too.
Want to Order? – How Can I contact You?
Simple! Just Call us on freephone 0800 690 6160 or drop us a line.
All Prices are Inclusive of VAT
FAQs
We’ve made life easy for you by compiling the the most commonly asked questions that we’ve been asked over the years in one place!
How can I view my films or listen to my recordings?
Could not be easier! Either plug a simple USB into your TV and view as a slideshow or watch on PC, laptop, ipad or mobile phone. Your audio too can be listened to a computer, ipad or phone too
Is it easy to share with my family?
It’s so easy. Just forward the link we’ll send you or share your USB memory stick.
Which media output is best?
Digital files are easy to play and share on PCs, laptops, ipads and phones. Start your own home editing projects too. A back-up disc also makes sense.
No Upfront Payment? – When do I pay?
We never charge upfront unlike other companies. Why? Because there’s always a small chance that you may have non-chargeable blank tapes.
Would I be charged for blank discs?
Don’t worry. We NEVER charge for blank discs!
How long does it take?
Typically 5-10 working days or less.
Do you offer an advanced service?
Yes. our video service delivers more vivid colours, better contrast, sharper pictures and image stabilisation. Our audio service delivers cleaner, clearer sound. It takes longer but and costs relatively little more.
New! AI Cinematic Video Restoration Service
Our new AI REVIVAL restoration system leverages intelligent temporal data to deliver cleaner, more faithful videos. Whether you have tapes, DVDs or video files, we’ll can transform them into beautiful HD even higher resolution videos.
Do you collect / Can we visit your studio?
Yes we collect throughout the whole of the UK! Alternatively, you may visit us too so that we can go through the variables together. Just call or email us in advance to make an appointment at a suitable time please.
Do you send the originals back?
Yes indeed – It’s important that you always keep your originals somewhere safe.
Can You Upscale to HD/4K High Definition?
Yes! Go for that true magical cinematic experience! It also has features such as picture stabilisation, colour correction, frame rate correction and more besides.
My video looks very poor in places. Can it still be transferred?
Yes definitely! We’ll always review and advise you first though. And if a few tapes appear mouldy, we even have a dedicated process to handle these too.
Can I view and save them on a Free Online Cloud Gallery?
Yes indeed and you can share them with your family thereafter.
Where can I read reviews about your service?
We always treat tapes as if they were our own. Read our reviews for yourself
Why should I do it?
All discs slowly deteriorate over time. The sooner you do it – the better.
What’s your security like?
Rest assured that we take security of handling very seriously and have an insurance policy to match.
I have a lot of discs – Can I get a bulk discount?
Just contact us to see how we can help.
My disc is scratched and does not play. Can you still help?
We also have a disc repair and recovery service. Just let us know.
I still have questions – How Can I contact You?
Call us for some friendly help on freephone 0800 690 6160 or drop us a line.
What delivery service would you suggest using when I want to post my own material to you?
We would always advise sending by Royal Mail Special Delivery which is by far the safest delivery option in the whole of the UK!
Bulk Discount?
Got a large order? We’ll always do our best to help you. Just give us a call and we’ll see what we can do.!
More Help & Guidance
Benefits of Choosing a Professional Disc Repair Service
Scratched, dirty or ageing optical discs can become difficult to read over time, but that does not always mean the memories they contain are lost. A professional repair and recovery service gives your media the best possible opportunity to be preserved before deterioration becomes permanent. Rather than relying on consumer repair kits, specialist equipment and experienced technicians can often recover content that standard disc drives cannot access.
Once repaired, many customers choose to protect their memories by moving them into modern digital formats. Our DVD to USB transfer service provides an easy way to enjoy recovered videos on today’s computers and compatible televisions. If your collection contains a mixture of optical media, our disc conversion services for multiple formats offer a convenient solution for preserving a wide range of discs in one order.
How to Place an Order
Arranging your disc repair is designed to be straightforward. Simply place your order online, package your discs securely and send them to our UK studio. Once your order arrives, our technicians inspect each disc before beginning the recovery process.
If additional work is required to achieve the best possible result, we will always use the most suitable professional equipment and recovery methods available. Throughout the process you’ll receive updates, giving you confidence that your order is progressing safely. Once completed, your repaired content is returned in your chosen format alongside your original discs.
If you’re unsure which transfer option is most appropriate, our guide to CD, DVD and disc conversion options explains the differences between the available services.
Ease of the Process
Repairing and preserving damaged discs does not need to be complicated. Our process is designed to remove the technical challenges, allowing you to send your discs to experienced technicians while we manage the recovery and transfer work.
Each disc is individually assessed before repair begins. If the first recovery attempt does not produce the desired result, alternative professional drives, playback hardware and capture settings may be used to maximise the chances of success. Once complete, your digital files are prepared in the format you have selected, making them easier to access, store and share without repeatedly handling ageing originals.
Digital Download or USB – What’s Best?
The best delivery option depends on how you intend to use your recovered files. A digital download provides fast access and is ideal if you want to save files directly onto your computer or create your own backups.
A USB drive offers a physical copy that is easy to keep, transport and use across multiple compatible devices without relying on an internet connection. Many customers choose USB for family archives or collections that they wish to share with relatives.
If you’re planning to preserve additional DVD collections after repair, our DVD to Digital transfer service offers another practical option for long-term storage.
Pricing Guidance
The cost of disc repair depends on the number of discs submitted and the work required to recover the contents successfully. Because every disc is different, some may require more extensive recovery than others.
Supaphoto believes in transparent pricing. There are no hidden annual cloud subscription charges included with your order, and blank or genuinely untransferable discs are not charged for. Optional enhanced recovery services are available for customers with particularly challenging media who would like every reasonable opportunity taken to recover valuable recordings.
Good Old Fashioned Customer Service
Technology is only part of the service. Equally important is being able to speak directly with someone who understands the process and can answer your questions clearly.
Our UK-based team provides personal customer support from the moment your order is placed until your originals are safely returned. Whether you need advice before ordering or would like an update while your discs are being processed, you’ll be speaking to experienced people rather than automated systems. If you have additional questions before ordering, you’ll find many answers in our Frequently Asked Questions section, or you can browse more questions about this service further down this page.
Understanding Disc Repair and Digital Preservation
| Feature | Disc Repair & Digital Preservation |
|---|---|
| Original media | CDs, DVDs and similar optical discs |
| Purpose | Improve readability and preserve content |
| Output | Digital files suitable for modern devices |
| Best for | Damaged, scratched or ageing discs |
| Long-term benefit | Reduces repeated handling of original media |
| File access | Easier copying, sharing and backup |
To better understand how different optical formats compare, our article covering the differences between CDs and DVDs for digital preservation explains the strengths and limitations of each format.
Disc Learning Zone
How long do DVDs and CDs last?
Optical discs can last for many years, but scratches, manufacturing quality, storage conditions and repeated use all affect their lifespan.
Can scratched discs always be repaired?
Unfortunately not. While many damaged discs can be recovered using professional equipment, no repair service can guarantee successful recovery if the recorded data has been permanently lost.
Should I repair my discs before they deteriorate further?
Yes. Attempting recovery sooner usually provides the greatest opportunity to preserve your recordings before additional wear develops.
For broader advice about protecting valuable media collections, our article on why archiving your memories matters explains why early preservation is often the safest approach.
Common Mistakes to Avoid
Continuing to play damaged discs repeatedly after they begin skipping or freezing.
Using abrasive home polishing products that may permanently damage the disc surface.
Waiting until a disc becomes unreadable before considering digital preservation.
Storing discs in damp, excessively hot or direct sunlight environments.
Assuming consumer repair kits provide the same results as specialist recovery equipment.
Other Questions About this Format
A: Scratched discs can often be restored if the damage is on the surface rather than the data layer. Light scratches can sometimes be polished out using professional-grade cleaning equipment. At Supaphoto, we use precision disc repair machines that remove fine surface scratches and restore readability to CDs, DVDs, Blu-rays, and game discs. We never recommend home remedies like toothpaste or household cleaners, as these can make the damage worse.
A: Repairing a CD properly involves more than just cleaning — it requires a resurfacing process that gently buffs away imperfections. Our team uses dedicated CD and DVD restoration equipment designed to polish the disc evenly without altering the data layer. Once repaired, we can also digitise your audio or video files to a USB or cloud format, protecting them from future damage.
A: The best way to repair a damaged disc depends on the type and extent of the damage. For scratches, our resurfacing machines can restore smoothness and readability. For cracked or broken discs, we assess whether recovery is possible — in some cases, the data can still be retrieved using specialised reading devices. Supaphoto’s technicians are skilled in both disc repair and data recovery, ensuring the best possible result for your media.
A: If your DVD is cracked or snapped completely, it’s often impossible to make it playable again — but the data can sometimes still be recovered. At Supaphoto, we carefully assess broken or warped discs to see if recovery is viable. When possible, we extract the readable content and transfer it to a USB stick or digital file, allowing you to preserve your movies or recordings without losing valuable data.
A: Yes. We can repair most damaged DVDs, especially those suffering from scuffs, fingerprints, or minor scratches. Our professional DVD repair service cleans and polishes the surface to restore clarity and playback quality. For heavily damaged or unplayable discs, we can often transfer the data to a digital format, so you never have to worry about further deterioration.
A: Yes. At Supaphoto, we repair Blu-ray discs, CDs, and DVDs, including games, films, music, and data discs. Blu-rays are made with a harder coating, but they can still suffer from scratches or smudges that affect playback. Our repair machines are calibrated to safely resurface Blu-rays without damaging their finer data layer, restoring readability and smooth playback.
A: We recommend sending your discs in their original cases or in protective sleeves, placed inside a padded envelope or small box to prevent further scratching during transit. Be sure to include your order form and contact details. All discs sent to Supaphoto are handled with care, tracked, and returned in the same or improved condition.
A: The cost depends on the type and level of damage. Light scratch repairs are very affordable, while deep resurfacing or data recovery may cost slightly more. Supaphoto’s disc repair service typically starts at around £10–£15 per disc, with discounts available for bulk orders. We’ll always confirm the price before beginning any work.
A: To extend the life of your discs, handle them by the edges, avoid touching the shiny surface, and always store them in their cases away from heat or sunlight. After having your discs repaired or digitised by Supaphoto, you can enjoy your media digitally and avoid further physical wear entirely.
