




If you have got old video tapes that are affected by mould, you’ve come to the right place. They are not lost! We can invariably recover those precious family memories with our dedicated machines and processes.
We clean mould from old video tapes including VHS and camcorder type. We transfer them to digital thereafter. You’ll be able to share the films to preserve those recordings with your family.
See also related pages such as our Video Tape Repair Service or Video Restoration Service for further service options. If your tape is in reasonable condition, go to our Tapes to Digital page.





Or call us now for some friendly advice
Freephone 0800 690 6160
Ask About Bulk Discounts too.
About Our Service - The Supaphoto© Way
Thousands of Families Have Trusted Supaphoto
Our customers span from private individuals to institutions and TV production companies






How our Mould Cleaning Service Works
The best thing you could ever do for your family in three simple steps.
1. Package Up Your Memories
Simply pack your beloved memories and send the mouldy tapes to clean. Use either our courier collection and return service or send it to us directly. Ask for your step by step welcome pack now.
2. Lovingly Converted
We love what we do. Our dedicated team will digitise your old mould tapes. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
3. Share & Enjoy With Your Family
This is where the magic begins, we’ll return your original media. Once the videos have been serviced, you’ll be able to relax and let those memories flood in.
From start to finish, we track your video tapes carefully so you always know their status and when they’ll be ready for return.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
How to Choose the Best Conversion for your Old Videos
Choose what you get back. Sit back and soak it in!
Mouldy Tapes to DVD
Mouldy Tapes to USB
Mouldy Tapes to Digital
We take your video tapes, repair them and convert your mouldy tapes to DVD. It’s so easy to play it on any DVD player or other disc drive.
Your converted mouldy tapes on a memory stick. Just Plug into your computer (or TV) and play, save or copy them.
Mouldy tapes converted to Digital and uploaded to the cloud for easy access by you and your family.
What you‘ll get: Your tapes transferred to DVD.
What to order: Just ask for the DVD option to get all your conversions.
Ideal for: Watching on your telly or a computer with disc drive.
What you’ll get: All of your videos on one or more memory sticks.
What to Order: One USB stick is normally enough or upgrade to a safer SSD version.
Ideal For: Watching on a computer or most TVs (with USB slots).
What you’ll Get: Conversions as computer files.
What to Order: Just order a cloud download option. It’s simple.
Ideal For: Quick access and sharing with the family.
How to Choose the Best Conversion for your Old Mouldy Videos
Choose what you get back. Sit back and soak it in!
Mouldy Tapes to Digital
Mouldy tapes converted to Digital and uploaded to the cloud for easy access by you and your family.
What you‘ll get: Conversions as computer files.
What to order: Just order a cloud download option. It’s simple.
Ideal for: Quick access and sharing with the family.
Mouldy Tapes to USB
Your converted Mouldy Tapes on a memory stick. Just Plug into your computer (or TV) and play, save or copy them.
What you’ll get: All of your videos on one or more memory sticks.
What to Order: One USB stick is normally enough or upgrade to a safer SSD version.
Ideal For: Watching on a computer or most TVs (with USB slots).
Transfer Mouldy Tapes to DVD
We take your video tapes and convert your Mouldy Tapes to DVD. It’s so easy to play it on any DVD player or other disc drive.
What you’ll get: Your tapes transferred to DVD.
What to Order: Just ask for the DVD option to get all your conversions.
Ideal For: Watching on your television or a computer with disc drive.
The UK’s Best Mould on Tape Cleaning Service
The video to the left explains how our mouldy videotape cleaning and recovery service works and includes sample transfers so you can see the type of material we deal with. Mould on VHS and other magnetic video tapes can make playback difficult and, in some cases, unsafe to attempt in an ordinary video recorder without specialist preparation. Our aim is to carefully assess the tape, prepare it appropriately and recover as much of the recorded content as possible.
Every tape is handled in our fully equipped professional-grade studio, where our experienced technicians begin with a pre-assessment and visual inspection before attempting playback. This allows us to identify obvious contamination, physical problems or other issues that may affect the transfer.
Once a tape is ready for playback, we can test it using a range of different video decks rather than relying on a single machine. Older tapes can behave differently from one player to another, so having multiple well-maintained decks gives us more options when trying to achieve the best available picture and sound. If a cassette also has physical damage, our specialist video tape repair service may be relevant before transfer.
We carry out multiple checks before, during and after digitisation so that the resulting transfer can be reviewed rather than simply captured and passed on unchecked.
Across our video-transfer work, approximately 96% of tapes are successfully digitised, and almost 100% can be successfully transferred irrespective of their condition. The condition of the original will always influence the final result, which is why assessment and careful handling matter.
If you are dealing with contaminated tapes at home, our guidance on mould affecting VHS recordings explains the risks in more detail, while our advice on restoring tapes affected by difficult storage conditions covers other forms of deterioration that can affect older recordings.
See also our Prices and FAQs further below.
What you can Expect From Us & Advantages
When you send mould-affected VHS tapes to Supaphoto, you are trusting us with recordings that may be both fragile and irreplaceable. Our service is backed by more than 20 years of experience and over 600 genuine five-star customer reviews, giving you reassurance that your tapes are being handled by experienced video technicians who work with ageing magnetic media every day.
We are also proud to work with television broadcasters and programmes including the BBC’s The Repair Shop, as well as museums and institutions responsible for valuable original material. Where a tape needs more than cleaning alone, our specialist video restoration service may provide an appropriate next step.
The process is designed to be straightforward from start to finish. Your tapes are handled and digitised here in the UK, with order updates and tracking provided for added peace of mind. Once the work is complete, your original tapes are returned to you. We also make sure that you are not charged for blank or untransferable items, while aiming for a fast turnaround without compromising the care these recordings require.
Customer service remains deliberately personal. If you have a question about mould, tape condition or your order, you can speak to a real person rather than being pushed through an entirely automated system.
Your recovered recordings can be supplied without tying you into an expensive annual cloud-storage subscription. Optional cloud hosting is available if you prefer convenient online access, while an advanced service is available for customers seeking superior outcomes from suitable material.
For practical advice on looking after vulnerable tapes, our guide to keeping older VHS recordings safe is useful before and after transfer. You can also explore our wider video preservation guidance for help protecting ageing recordings over the longer term.
We are really proud to be an ongoing technical partner to the TV Production Company behind for the BBC’s Repair Shop and have worked on multiple programmes.
See more examples of references below.
Digitised in the UK
Your VHS Tapes are hand digitised right here in the UK for your peace of mind.
Advanced Service
Studio grade equipment and AI software to enhance and even recover mould affected tapes.
Free Blanks
Free tape inspection & no charge for blanks or tapes that begin with TV when requested.
Originals Returned
For peace of mind, we’ll return your VHS tapes.
Security & Updates
We take security very seriously at Supaphoto with updates along the way and tracking.
Professional Studio Grade Technology
We use professional-grade VHS decks and high end capture hardware for faithful, accurate transfers.
Nothing beats reliving old memories but remade for today
We take technical quality seriously at Supaphoto. We deliver great results with our video capture process as you can see from the example frame below an old video from over 25 years ago. This enhancement technology can sharpen film. remove excess harsh noise while recovering true authentic detail, stabilise the film & more.
Now with our REVIVAL AI process and treatment, we can now super charge the quality of your VHS Tape prior to converting to DVD if this appeals.
VHS tapes can deteriorate over time, with picture quality fading, sound weakening, and the tape becoming damaged or difficult to play. Transferring them to DVD helps protect your memories in a more convenient format before the original tape wears out.
For more information, watch our video transfer service and examples video
Before
Pre Treatment
After
Post Treatment
Don’t Just Take our Word For it...
“Just had my photo albums scanned by Supaphoto, cannot praise them enough”
Photo for illustration purposes only.
Sir Richard Attenborough – Just One of Our Proudest Moments
We were so proud to be chosen by the University of Sussex to preserve some of film director Sir Richard Attenborough’s photographs.
Over the years, we’ve also scanned thousands of photo from prestigious photo albums going back to the 1900’s for British politicians to thousands of everyday family photo collections for families throughout the UK.
We were chosen to undertake cine film conversion work for the TV Production Company behind the BBC’s Repair Shop!
Other projects include digitalising Sir Richard Attenborough’s personal collection of images, converting early footage of Virgin Airways promotional films and digitalisation work relating to Windsor Castle, The Mary Rose and the late Queen Elizabeth II.
Our Repair, Restoration & Transfer Prices for Mould Affected Videos
At Supaphoto we take pleasure in doing things in the right way and growing our business slowly through referrals.
Our Repair, Restoration & Transfer Prices for Mould Affected Videos to MP4
Prices start from £29.99
Maybe you’ve observed the appearance of white mould on your tape reels. When humidity seeps into videotapes, it becomes a persistent issue that hinders smooth playback and fast deteriorates the tape. Our service specialises in safely removing and cleaning mould and mildew from VHS tapes, restoring them to their former quality.
This also necessitates the use of a dedicated scientific oven to slowly ‘bake’ the tapes at safe ultra low temperatures over time. After the meticulous restoration process, we can convert your tapes into a more accessible format. With tapes that suffer from mould, it’s always best to reach out to us initially so we can understand what kind of issues you are facing.
It takes time though and hence costs a bit more but we’ve a good track record and work with some of the top institutions through the UK.
What Do I Want Back? – Choose from one of the following options:
i) Mp4 Digital Files as Download from Supaphoto Cloud for easy viewing & sharing with family £19.99
ii) Mp4 Digital Files on a Master USB Stick £19.99
iii) Conversion to a new DVD in a nice presentation case £19.99
Optional extras:
– Back-up Version on Master USB Memory Stick: £19.99
– Back-up Version of DVD in Presentation Case: £19.99
– Extra copy of DVD in Presentation Case: £9.99
Free Doorstep Collection & Safe Return & Signed-For Delivery
We’re easy to deal with at Supaphoto. Contact Us Now to receive your free welcome pack. We’ll liaise with you to collect your package free of charge. We safely return items with signed-for delivery for extra peace of mind too.
Want to Order? – How Can I contact You?
Simple! Just Call us on freephone 0800 690 6160 or drop us a line.
All Prices are Inclusive of VAT
FAQs
We’ve made life easy for you by compiling the the most commonly asked questions that we’ve been asked over the years in one place!
How can I view my films?
Could not be easier! Either plug a simple USB into your TV and view as a slideshow or watch on PC, laptop, ipad or mobile phone.
Is it easy to share with my family?
It’s so easy. Just forward the link we’ll send you or share your USB memory stick.
Which media output is best?
Digital files are easy to play and share on PCs, laptops, ipads and phones. Start your own home movie editing projects too. A back-up DVD also makes sense.
No Upfront Payment? – When do I pay?
We never charge upfront unlike other companies. Why? Because there’s always a small chance that you may have non-chargeable blank tapes.
Would I be charged for blank tapes?
Don’t worry. We NEVER charge for blank tapes!
How long does it take?
Typically 5-10 working days or less.
Do you offer an advanced service?
Yes. It delivers more vivid colours, better contrast, sharper pictures and image stabilisation. It takes longer but and costs relatively little more.
My video looks very poor in places. Can it still be transferred?
Yes definitely! We’ll always review and advise you first though.
New! AI Cinematic Video Restoration Service
Our new AI REVIVAL restoration system leverages intelligent temporal data to deliver cleaner, more faithful videos. Whether you have tapes, DVDs or video files, we’ll can transform them into beautiful HD even higher resolution videos.
Do you collect / Can we visit your studio?
Yes we collect throughout the whole of the UK! Alternatively, you may visit us too so that we can go through the variables together. Just call or email us in advance to make an appointment at a suitable time please.
Do you send the originals back?
Yes indeed – It’s important that you always keep your originals somewhere safe.
Can You Upscale to HD/4K High Definition?
Yes! Go for that true magical cinematic experience! It also has features such as picture stabilisation, colour correction, frame rate correction and more besides.
Can I view and save them on a Free Online Cloud Gallery?
Yes indeed and you can share them with your family thereafter.
Where can I read reviews about your service?
We always treat tapes as if they were our own. Read our reviews for yourself
Why should I do it?
All videos slowly deteriorate over time. The sooner you do it – the better.
My tape has mould on it. Can you still transfer it?
Yes. We have a dedicated service for such tapes.
I also have a DVD that is scratched and does not play. Can you still help?
Yes. we also have a disc repair and recovery service. Just let us know.
What’s your security like?
Rest assured that we take security of handling very seriously and have an insurance policy to match.
I have a lot of videos – Can I get a bulk discount?
Just contact us to see how we can help. We also offer a buy now pay later option.
I still have questions – How Can I contact You?
Call us for some friendly help on freephone 0800 690 6160 or drop us a line.
What delivery service would you suggest using when I want to post my own material to you?
We would always advise sending by Royal Mail Special Delivery which is by far the safest delivery option in the whole of the UK!
All Prices are Inclusive of VAT
Bulk Discount?
Got a large order? We’ll always do our best to help you. Just give us a call and we’ll see what we can do.!
More Help & Guidance
If you have discovered mould on a VHS tape, the most important thing is not to force it through an ordinary video recorder. Mould can affect playback and contaminate equipment, so careful handling and the right preparation matter. This section explains what to expect from our service, how to order, which digital output may suit you best, what can influence cost and the common mistakes to avoid when dealing with mould-affected videotapes.
Benefits of Choosing a Specialist Mouldy VHS Recovery Service
Cleaning and recovering a mould-affected VHS tape is more involved than carrying out a standard video transfer. The tape needs to be considered in its current condition before playback is attempted, because contamination and age can both affect how safely and reliably it can be handled.
Using a specialist service removes the need to experiment with home cleaning methods or risk contaminating a domestic VHS machine. Where a cassette also has a physical problem, our video tape repair service for damaged recordings may be relevant alongside the cleaning process.
Professional recovery also gives you the opportunity to preserve the content in digital form once the tape has been made suitable for playback. That means the recording can be viewed without repeatedly running the original magnetic tape through ageing equipment, while the physical cassette can still be retained as the source recording.
How to Place an Order
Start by gathering the tapes you want assessed and avoid unnecessary handling, particularly if there is visible mould inside the cassette. You do not need to attempt cleaning before sending the tapes to us. In fact, leaving them untouched is generally the better option if you are unsure about their condition.
Package the cassettes securely so they cannot move excessively in transit. Keep any labels or written notes with the correct tape, as these may help identify individual recordings once the work is complete.
When your order reaches us, the tapes can be assessed before transfer. If you have a mixture of mould-affected and ordinary recordings, they can still form part of the same wider project. Our general videotape digitisation service covers a broad range of older video formats.
If you want more detail before ordering, you can also check our frequently asked questions or the additional mouldy tape questions on this page.
An Easy, No-Fuss Process
The aim is to make the process straightforward for you, even when the tapes themselves are not straightforward.
You send us the tapes; we handle the assessment, preparation and transfer stages in the correct order. There is no need for you to source cleaning equipment, open cassettes or find a VHS machine that you are prepared to expose to mould contamination.
Once the tape has been prepared and transferred, you receive the recovered recording in the digital format selected for your order, and your original cassette is returned.
This can be particularly useful when dealing with family archives that have been stored in lofts, garages, sheds or other environments where humidity may have affected the media over time. Our guide to when old media may need specialist restoration provides useful background if several items in your collection show signs of deterioration.
Digital Download or USB – What’s Best?
A digital download and a USB both give you access to the recovered footage without needing to play the original VHS cassette again.
A digital download is often the most convenient choice if you are comfortable receiving files electronically. Once downloaded, the recording can be stored on your computer, copied to another drive and backed up elsewhere.
A USB drive may suit you better if you prefer receiving your recovered recordings on a physical storage device. It can also make it easier to hand the footage to another family member or connect it to compatible equipment.
The important point is not to rely on only one copy. Once mould-affected footage has been successfully recovered, consider keeping at least one additional backup in a separate location. Our broader advice on archiving valuable memories digitally explains why a second copy is worth having.
Pricing Guidance for Mouldy VHS Cleaning and Recovery
The cost of recovering a mould-affected videotape can depend on the work required to prepare it and the transfer options selected. A tape with light contamination is not necessarily the same job as one with heavier mould or additional physical problems, so the actual condition matters.
For that reason, it is better to look at the complete service rather than simply compare the lowest advertised transfer price. Cleaning, assessment, careful playback and checking all contribute to the work involved.
If you have several affected tapes, send them together where practical and identify any that appear particularly important or badly contaminated. This helps you keep the project organised and makes it easier to discuss the collection as a whole.
For current charges, always refer to the pricing shown on this service page rather than relying on old online references or previous quotations, as pricing can change over time.
Understanding Mould on VHS Tapes
Mould can affect different parts of a VHS cassette and does not always look the same. White or grey spotting visible through the cassette window may be obvious, but contamination can also be less noticeable.
| Condition | What You May Notice | Why It Matters |
|---|---|---|
| Light visible mould | Small patches or spotting | Tape may still require cleaning before safe playback |
| Heavier contamination | More extensive visible growth | Greater preparation may be needed before transfer |
| Unknown internal condition | Cassette looks acceptable externally | The tape still requires assessment if storage conditions were poor |
| Physical damage as well as mould | Cracks, broken shell or tape problems | Cleaning alone may not address the full issue |
| Previously damp storage | Musty smell or signs of moisture history | Magnetic media may have deteriorated even if mould is limited |
If you are sorting a wider family archive at the same time, our guide to identifying different types of old photographs may also help with non-video items stored alongside your tapes.
Video Learning Zone
Can mouldy VHS tapes still be transferred?
In many cases, yes, but the tape should be assessed and prepared before playback is attempted. The condition of the tape will influence what can be recovered and the quality of the final result.
Should I play a mouldy VHS tape to see what is on it?
It is better not to test a visibly contaminated cassette in an ordinary VHS machine. Doing so can risk spreading contamination inside the equipment.
Can I clean a mouldy VHS tape myself?
Improvised cleaning can introduce additional problems, particularly if the cassette is opened or the tape surface is handled incorrectly. If the recording matters, specialist assessment is the safer approach.
What is the best way to preserve recovered footage?
Once the recording has been digitised, keep more than one copy and store backups separately. This avoids relying on the ageing original tape or a single digital device.
For broader preservation planning, our guide to digitising vintage media covers the same principles across other analogue formats.
Common Mistakes to Avoid
Putting a visibly mouldy tape into a household VHS recorder. This can contaminate the machine and may make recovery more difficult.
Trying to wipe the magnetic tape by hand. The tape surface is delicate and can be damaged by unsuitable cleaning methods.
Opening the cassette unnecessarily. VHS mechanisms contain small moving parts and springs that are easy to disturb.
Assuming the tape is beyond recovery because it looks bad. Appearance alone does not determine whether footage can still be transferred.
Discarding the original once you have a digital copy. Keep the cassette as the source recording unless you have a specific reason not to.
Keeping recovered footage in only one place. A second digital copy provides useful protection against future drive failure or accidental loss.
For collections that also include old prints, our photo and album scanning guidance can help you plan the preservation of the rest of your family archive.
More Questions About this Format
A: Cleaning mould from a VHS tape should always be done with great care, as the tape inside is delicate and easily damaged. If you try to remove the mould yourself, you risk scratching the magnetic film or spreading mould spores further. The safest way to clean mould from VHS tapes is to have them professionally restored. At Supaphoto, we use specialist cleaning and digitisation techniques to gently remove mould, stabilise the tape, and safely recover your recordings. Once cleaned, your tapes are digitised to preserve your memories permanently in a secure, digital format.
A: It’s generally not recommended to clean mouldy VHS tapes yourself. Household cleaning products or alcohol-based solutions can easily damage the tape’s magnetic coating and make the footage unplayable. In addition, mould spores can be harmful to your health if inhaled. A professional VHS tape cleaning and digitisation service like Supaphoto has the proper equipment to remove mould safely and thoroughly. We clean, treat, and digitise your tapes so your recordings can be enjoyed again — without risking further damage or contamination.
A: Mould forms on VHS tapes when they’re stored in warm, damp, or poorly ventilated areas such as lofts, garages, or basements. High humidity encourages mould spores to grow on the tape’s surface and inside the cassette housing. Over time, this can cause the tape to stick, degrade, or become unreadable. To prevent this, VHS tapes should always be stored in a cool, dry environment away from direct sunlight and moisture. If your tapes already show signs of mould, it’s important to have them professionally cleaned and digitised before further damage occurs.
A: Yes — inserting a mouldy VHS tape into your VCR can contaminate the machine’s internal components and spread mould to other tapes. Even a small amount of mould can leave residue on the VCR heads, leading to playback issues or permanent damage. That’s why we strongly advise against playing a mouldy tape. Instead, let Supaphoto professionally clean and transfer your VHS tapes to digital format. Our process ensures that both your tapes and your equipment stay safe and protected.
A: Professional VHS cleaning and restoration is a careful, multi-step process. At Supaphoto, we start by inspecting each cassette to determine the severity of the mould. We then open the casing in a controlled environment and use specialist tools and cleaning solutions designed for magnetic media. Once the mould is safely removed, the tape is dried, tested, and prepared for digitisation. Finally, your footage is transferred to a digital format, ensuring your memories are preserved in high quality and protected from future mould growth.
A: Yes, in most cases, mouldy VHS tapes can still be saved and digitised — as long as the mould hasn’t completely eaten through the tape’s magnetic layer. At Supaphoto, we’ve successfully recovered recordings from tapes that were heavily affected by mould or damp storage conditions. After professional cleaning and preparation, we transfer your restored video to USB, DVD, or digital download. This not only preserves your footage but also ensures that the original mould will never return.