Video Tape Repair Service to Save Your Memories
Do you have an old video tape that’s struggling to play? Maybe it’s because the the tape or cassette mechanism has broken.
We honestly won’t know the extent of we can or can’t do until we inspect it but we have a pretty good record to repairing and fixing video tapes.
We may have to replace cases and resplice and maybe undertake different kinds of treatment too depending on what issue is.
See also related pages such as our Video Restoration Service or Clean Mould on VHS Tapes for further service options.
Or call us now for some friendly advice
Freephone 0800 690 6160
Ask About Bulk Discounts too.
About Our Service - The Supaphoto© Way
Trusted Partner to Thousands Across the UK
Our customers span from private individuals to institutions and TV production companies
How it Works
Our process is one of the best things you can do for your family, in 3 simple steps!
1. Package Up Your Memories
Simply call us to arrange a free order collection, pack up your memories and send them to us. Use either our courier collection and return service or send it to us directly. Ask us for your step by step welcome pack now!
2. Lovingly Converted
We love what we do. Our dedicated team will hand digitise every single item. We’ve saved thousands of your videos over 20 years, with regular updates sent along the way.
3. Share & Enjoy With Your Family
This is where the magic begins, We’ll always return your original media. Once preserved, you can access them via an easy cloud download link, USB stick or a DVD. Relax and let the memories flood in.
From start to finish, we track your video tapes carefully so you always know their status and when they’ll be ready for return.
How It Works
Our process is one of the best things you could ever do for your family in three simple steps!
1. Package Up Your Memories
Simply call us to arrange a free order collection, pack up your memories and send them to us. Use either our courier collection and return service or send it to us directly. Ask us for your step by step welcome pack now!
2. Lovingly Converted
We love what we do. Our dedicated team will hand digitise every single item. We’ve saved thousands of your videos over 20 years, with regular updates sent along the way.
3. Share & Enjoy With Your Family
This is where the magic begins, We’ll always return your original media. Once preserved, you can access them via an easy cloud download link, USB stick or a DVD. Relax and let the memories flood in.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
What's Included?
You’ll receive everything needed to safeguard your memories.
Yes, where collection is applicable, we’ll organise for an easy to understand pre-paid address label to be sent to you. Could not be more simple. There’s also a section in there for you to add notes.
We know how precious your memories are. It can feel like a big decision. The Supaphoto Welcome Guide explains the process in step by step simple terms. It will also include useful contact details for peace of mind.
We loe what we do. Our dedcated team will digitise every item by hand. We’ve saved millions of memories over 20 years. And don’t worry, you’ll get regular updates along the way.
This is where the magic begins. We’ll return all of your original media. Once preserved, you can access your files via our easy cloud download service, on a memory stick or a lovely DVD. Finally, just relax and let those memories flood in!.
Choosing the Perfect Digital Conversion for Your Videos
Choose what you get back. Sit back and soak it in!
Easy Cloud Backup
USB
DVD Set
Easily downloaded, you’ll be able to view, share and store your new digtal files safely with a simple link we send you.
Your videos will be transferred onto a USB memory stick. Just plug and play on your computer, tablet, or TV.
We’ll take your original videos and lovingly convert them to a DVD.
What you‘ll get: Your conversions as digital computer files.
What to order: A simple download will suffice in most cases, unless your order is very large.
Ideal for: Viewing, sharing and safeguarding for your family.
What you’ll get: All of your videos on one or more memory sticks.
What to Order: One pen drive (USB) normally suffices. For larger orders we reccommend an SSD drive for extra safety.
Ideal For: Watching on a computer or most TVs (with USB slots).
What you’ll get: Your DVD in a nice presentation case.
What to Order: Simply ask for the DVD option.
Ideal For: Watching on DVD players and having a piece-of-mind physical back-up option too.
Choosing the Perfect Digital Conversion for Your Videos
Choose what you’ll get back. Sit back and soak it in!
Easy Cloud Backup
Easily downloaded, you’ll be able to view, share and store your new digtal files safely with a simple link we send you.
What you‘ll get: Your conversions as digital computer files.
What to order: A simple download will suffice in most cases, unless your order is very large.
Ideal for: Viewing, sharing and safeguarding for your family.
USB
Your videos will be transferred onto a USB memory stick. Just plug and play on your computer, tablet, or TV.
What you’ll get: All of your videos on one or more memory sticks.
What to Order: One pen drive (USB) normally suffices. For larger orders we reccommend an SSD drive for extra safety.
Ideal For: Watching on a computer or most TVs (with USB slots).
DVD Set
We’ll take your original videos and lovingly convert them to a DVD.
What you’ll get: Your DVD in a nice presentation case.
What to Order: Simply ask for the DVD option.
Ideal For: Watching on DVD players and having a piece-of-mind physical back-up option too.
Sample Video Tape Conversions
Saving Today's Memories for Tomorrow
Not everyone has the time to read lots of words.
That’s why we’re produced this short & simple film which explains what we do in a simple way. It also includes a few video transfer samples to put your mind at ease.
We hope that you enjoy it!
See also our Prices and FAQs further below.
Sample Video Tape Conversions
Saving Today's Memories for Tomorrow
Not everyone has the time to read lots of words.
That’s why we’re produced this short & simple film which explains what we do in a simple way. It also includes a few video transfer samples to put your mind at ease.
We hope that you enjoy it!
See also our Prices and FAQs further below.
What you can Expect From Us & Our Advantages
Here are just a few of the reasons why people choose Supaphoto to convert their tapes everyday. You won’t be disappointed.
Our dedicated studio is devoted to transferring peoples memories. We constantly invest in latest technology in our professional grade studio to get the best possible results from those family recordings.
We inspect all tapes at the onset and advise if any repairs are needed. The journey of your tape is tracked at every step and checked for quality. For VHS, VHS-C and Camcorder tapes with mould, please contact us as we have a dedicated process for these too.
If there are any issues, we contact you beforehand.
Output & Viewing
Digital file download via Cloud, USB or DVD. Watch on TV, PC, tablet or mobile
Colour Corrections
Expert colour correction for faded scenes and frame by frame remastering
AI Video Restoration
Optional AI upscale and restoration delivers cleaner videos with enhanced sound
Free Blanks & More
Free tape inspection and no charge for blank tapes
Security of Handling
We take security very seriously at Supaphoto with step by step tracking and real time updates
Supaphoto's Advantages
Here are just a few of the reasons why people choose Supaphoto everyday. You won’t be disappointed.
Our dedicated studio is devoted to transferring peoples memories. We constantly invest in latest technology in our professional grade studio to get the best possible results from those family recordings.
Output & Viewing
Digital file download via cloud, USB or DVD. Watch on PC, tablet or mobile.
Colour Corrections
Expert colour correction for faded scenes and frame by frame remastering.
AI Video Restoration
Optional AI upscale and restoration delivers cleaner videos with enhances sound.
Free Services
Free tape inspection and no charge for blank domestic VHS and camcorder tapes.
Security of Handling
We take security of handling very seriously at Supaphoto with step by step tracking.
We inspect all tapes at the onset and advise if any repairs are needed. The journey of your tape is tracked at every step and checked for quality. For VHS, VHS-C and Camcorder tapes with mould, please contact us as we have a dedicated process for these too.
If there are any issues, we contact you beforehand.
Interested in Transferring Your Videos? - See Example Below
We take technical quality seriously at Supaphoto. We deliver great results with our video capture process as you can see from the VHS Tape example below. Now with our REVIVAL AI process and treatment, the quality is even better! We can now optionally use the latest AI to restore your videos. This enhancement technology can sharpen film while recovering accurate detail, remove excess harsh noise while recovering true authentic detail in your film, soften the look of dust and scratches, stabilise the film and more.
For more information, watch our service and examples video
Before
Pre Treatment
After
Interested in Transferring Your Videos? - See Example Below
We take technical quality seriously at Supaphoto. We deliver great results with our video capture process as you can see from the VHS Tape example below. Now with our REVIVAL AI process and treatment, the quality is even better! We can now optionally use the latest AI to restore your videos. This enhancement technology can sharpen film while recovering accurate detail, remove excess harsh noise while recovering true authentic detail in your film, soften the look of dust and scratches, stabilise the film and more.
For more information, watch our service and examples video
Before
Pre Treatment
After
Post Treatment
Don’t Just Take our Word For it...
Don’t Just Take our Word For it...
There’s something magical about pressing play on old home videos or even a wedding videotape. The laughter, the dodgy fashion choices, the family gatherings caught on film — every frame is a time capsule. These video tapes capture the people and moments that shaped our lives.
But those precious memories on old videos are fragile. VHS and camcorder tapes weren’t built to last forever. Over time, they wear out — the picture fades, the sound warps, and finding working VHS players feels like searching for buried treasure.
That’s where Supaphoto comes in. We specialise in bringing your old footage back to life by converting camcorder tapes to digital files you can easily watch, share, and enjoy again. Whether it’s a box of family VHS tapes, Mini DV recordings, or camcorder cassettes from the ’90s, our digital conversion service makes it simple to future-proof your memories.
At Supaphoto, we’ve helped thousands of families rediscover forgotten moments by transferring their video tapes to crisp, high-quality digital files. Our expert technicians use advanced equipment and meticulous care to ensure every smile, every voice, and every celebration is preserved in the best possible detail.
Once digitised, you can watch your videos on any device — TV, phone, tablet, or computer — and even share them online with loved ones. No more tangled tapes, broken players, or dusty boxes in the attic. Just your favourite memories, ready to relive anytime.
Video tapes are definitely the media we convert most, but we don’t just convert tapes; we protect stories, emotions, and family history. With Supaphoto, your memories aren’t just preserved — they’re reborn.
Your past deserves more than to fade away on an old VHS shelf. Let Supaphoto give it a new life, safely and beautifully.
Nowadays, finding a functional VCR that won’t crunch up your old tapes or an adapter for those non-VHS formats can be quite a challenge. The time and care that went into recording those cherished moments was invaluable. Now it’s just as important to protect them for the future. By converting your home videos to USB digital format, you can ensure every laugh, smile, and memory is preserved before the tapes deteriorate.
If you’d like more information about this service, please read our helpful guide.
What can be more wonderful than getting together with your family and reliving those precious moments again, watching your children’s eyes looking at the television in wonderment. Often, you’ll be explaining to them what it is they’re looking at or marvelling at how wonderful you looked when you were younger.
Home videos hold some of the most amazing memories from birthdays to holidays and weddings.
Don’t let those old home videos fade away. Unfortunately, with the passage of time far fewer of us have got working VHS players that we can trust and moreover operate safely to play these tapes without doing damage to your original VHS tape.
That’s where Supaphoto comes in as we are dedicated to the space and can place those memories onto a DVD in a nice presentation case and even enhance the quality. So you see, converting VHS to DVD is easy with Supaphoto and will safeguard your memories for many years to come.
The time and effort invested in preserving these memories on tape were truly well-spent. However, the importance of safeguarding these precious moments cannot be overstated. It’s time to convert those home video to USB digital format before they slip away into oblivion. Nowadays, finding a functional VCR that won’t crunch up your old tapes or an adapter for those non-VHS formats can be quite a challenge.
If you’d like more information about this service, please read our helpful guide.
Photo for illustration purposes only.
Sir Richard Attenborough – One of Supaphoto’s Proudest Moments
We were so proud to be chosen by the University of Sussex to preserve some of film director Sir Richard Attenborough’s photographs.
Over the years, we’ve also scanned thousands of photo from prestigious photo albums going back to the 1900’s for British politicians to thousands of everyday family photo collections for families throughout the UK.
Photo for illustration purposes only.
Sir Richard Attenborough – One of Supaphoto’s Proudest Moments
We were so proud to be chosen by the University of Sussex to preserve some of film director Sir Richard Attenborough’s photographs.
Over the years, we’ve also scanned thousands of photo from prestigious photo albums going back to the 1900’s for British politicians to thousands of everyday family photo collections for families throughout the UK.
Our Video Tape Repair Service Prices
At Supaphoto we take pleasure in doing things in the right way and growing our business slowly through referrals.
Our Video Tape Repair Service Prices
Prices start from £29.99
There could be a number of reasons why might need this service:
Mould and Mildew Removal – As videotapes are prone to humidity and moisture, mould and mildew can develop over time, affecting playback quality.
Tape Splicing and Repair – If a videotape is physically damaged, such as being torn or crumpled, we can splice and mend the tape to restore it.
Playback Restoration – Our repair technician can address playback issues such as tracking problems, distorted images, or audio defects.
Overall, our video tape repair service aims to preserve old videotapes, allowing our customers to enjoy their cherished memories for years to come.
For this service, it’s best to reach out to us initially to understand your needs.
It takes time though and hence costs a bit more but we’ve a good track record and work with some of the top institutions through the UK. More Information.
Optional Extras:
– Back-up Version on Master USB Memory Stick: £24.99
– Back-up Version of DVD in Presentation Case: £19.99
– Extra copy of DVD in Presentation Case: £19.99
Free Doorstep Collection & Safe Return & Signed-For Delivery
We’re easy to deal with at Supaphoto. Contact Us Now to receive your free welcome pack. We’ll liaise with you to collect your package free of charge. We safely return items with signed-for delivery for extra peace of mind too.
Want to Order? – How Can I contact You?
Simple! Just Call us on freephone 0800 690 6160 or drop us a line.
More Questions?
See FAQs directly below
All Prices are Inclusive of VAT
FAQs
We’ve made life easy for you by compiling the the most commonly asked questions that we’ve been asked over the years in one place!
How can I view my films?
Could not be easier! Either plug a simple USB into your TV and view as a slideshow or watch on PC, laptop, ipad or mobile phone.
Is it easy to share with my family?
It’s so easy. Just forward the link we’ll send you or share your USB memory stick.
Which media output is best?
Digital files are easy to play and share on PCs, laptops, ipads and phones. Start your own home movie editing projects too. A back-up DVD also makes sense.
No Upfront Payment? – When do I pay?
We never charge upfront unlike other companies. Why? Because there’s always a small chance that you may have non-chargeable blank tapes.
Would I be charged for blank tapes?
Don’t worry. We NEVER charge for blank tapes!
How long does it take?
Typically 5-10 working days or less.
Do you offer an advanced service?
Yes. It delivers more vivid colours, better contrast, sharper pictures and image stabilisation. It takes longer but and costs relatively little more.
My video looks very poor in places. Can it still be transferred?
Yes definitely! We’ll always review and advise you first though.
New! AI Cinematic Video Restoration Service
Our new AI REVIVAL restoration system leverages intelligent temporal data to deliver cleaner, more faithful videos. Whether you have tapes, DVDs or video files, we’ll can transform them into beautiful HD even higher resolution videos.
Do you send the originals back?
Yes indeed – It’s important that you always keep your originals somewhere safe.
Can You Upscale to HD/4K High Definition?
Yes! Go for that true magical cinematic experience! It also has features such as picture stabilisation, colour correction, frame rate correction and more besides.
Can I view and save them on a Free Online Cloud Gallery?
Yes indeed and you can share them with your family thereafter.
Where can I read reviews about your service?
We always treat tapes as if they were our own. Read our reviews for yourself
Why should I do it?
All videos slowly deteriorate over time. The sooner you do it – the better.
My tape has mould on it. Can you still transfer it?
Yes. We have a dedicated service for such tapes.
I also have a DVD that is scratched and does not play. Can you still help?
Yes. we also have a disc repair and recovery service. Just let us know.
What’s your security like?
Rest assured that we take security of handling very seriously and have an insurance policy to match.
I have a lot of videos – Can I get a bulk discount?
Just contact us to see how we can help. We also offer a buy now pay later option.
I still have questions – How Can I contact You?
Call us for some friendly help on freephone 0800 690 6160 or drop us a line.
Bulk Discounts
Got a large order? We’ll do our best to help you. Just give us a call and we’ll see what we can do.
We Carry Our Your Camcorder Tape Repair Too
Oh no. It’s happened. You’ve tried to play your video tape and found out that it’s broken. ‘What am I to do now?’ – you ask yourself! So you found our video tape repair service!
Rest assured that it’s quite common to us though and believe me when we say that on average, it affects quite a higher percentage of families with video tapes than at first you may believe.
It’s a horrible feeling. Your home videos are full of precious family memories. It feels so wrong that hours of holidays, weddings and school plays can potentially disappear.
Frankly, it’s not always easy to fix VHS tape, but the good thing is that we can help in most cases. We’ve seen it all over the years. One day when you have a little time on your hands, your children ask ‘mummy, can I see those old family holidays films’? You scratch your head and dig out those videos from some dusty drawer.
Then it happens. You insert your video tape in the VCR and you hear the noise you dread to hear – the sound of a tape getting crunched up. Maybe, it’s not the tape and it’s the mechanism instead? Perhaps someone spilled coffee over the tape.
From irreplaceable birthday parties to weddings, these are all one off events that are all something to treasure forever and impossible to repeat. At that point you wonder – who can repair 8mm video tape or fix my broken VHS?
Repair Old Video Tapes
We specialise in video repair service and then have them transferred to dvd for playback. Sometimes they are even stuck in your camcorder or vhs player. Maybe you need us to repair splices? The good news is that we have a long history of fixing a wide range of tapes including video and camcorder tape repair. These would include repair vhs c tape, betamax, 8mm tapes, video 8, hi8, digital 8, video 8, mini DV and micromv formats that all would have been used in a video player.
Over almost twenty years, we’ve seen a wide variety of tape issues. From a straightforward VHS repair tape to dealing with sticky tape syndrome, our customers have been overjoyed when we’ve helped them with our transfer and video tape repair service
There are in fact several ways of restoring a video tape and they should all be carried out by professionals really. A lot of damage can be done otherwise. You ideally need to partner with a company that has many years of experience in this field who has the specialities to work with damaged vhs tape repair.
Our goal is not designed to just extend the tape’s life, but to bring it back to a place where it can be simply played back successfully by you. Of course this also opens the door to the possibility of converting the tape too – a tremendous advantage.
Is it Time to Repair Tape? - Old Video Tape
Did you know that lofts and garages are some of the worst places to store your old tapes? This is because the magnetic tape inside video tape is susceptible to damage from mould. Add to this the fact that increased air moisture and temperature changes can also lead to tape damage. This can only be fixed through costly and uncertain tape repair.
We believe that the best answer to this is to produce digital copies of your old footage to prevent possible loss or damage. This way you can have a ‘master’ copy in your original format alongside a digital transfer that can be played with most modern recording technologies.
VHS Tape Repairs - What’s the Process?
In most cases, we ask simply to look at the issue first. As you can probably imagine, it’s not easy to assess the nature of the problem remotely. For this reason, before we consider a VHS tape repair, where you have sent us a tape and we try to play it only to discover that it’s broken, we’ll invariably let you know at that point, so that you can decide a course of action.
You won’t even have to bother about searching for one of those messy video tape repair kits for splicing tape! Broken tape can be quite tricky to fix well anyway and bad fixes often create new problems.
Once we’ve discussed it with you, the tape can be converted to a digital file or DVD to create a quality copy in a format that will give those memories a new lease of life. Most of the time, the transfers are carried out in the normal way thereafter. Every now and again, we’ve also been asked to carry out video restoration too as part of our video tape repair service.
That’s the point really, a successful repair leads to a happy conclusion since once repaired, we can go to the next step and transfer your timeless memories and all will be well again. We’re not the only company that repairs video, but we’ve got an excellent reputation for carrying out such works.
So if you have any tapes to transfer too, give us a call and we’ll do our very best to help you.
Next Steps - Post Repairs
After repairing a video tape, there are several steps you can take to enhance the video quality or improve its overall appearance. Keep in mind that the extent of improvement may depend on the severity of the damage to the tape and the quality of the original recording. Here are some general suggestions:
Digitise the Video: Transfer the repaired video tape to a digital format. This helps preserve the content and allows for further editing and enhancement.
Colour Correction: Adjust the colour balance to improve the overall appearance of the video. This can help correct any colour degradation or imbalance that may have occurred during the tape’s deterioration.
Sharpening: Apply sharpening filters to enhance the clarity of the video. Be cautious not to over-sharpen, as it can introduce artifacts.
Noise Reduction: If there’s noticeable noise or interference in the video, use noise reduction tools to minimise unwanted elements.
Stabilisation: Correct any shaky or unstable footage using stabilization features available in video editing software.
Frame Rate Adjustment: Adjust the frame rate if necessary. Sometimes, older tapes may have been recorded at a different frame rate, and adjusting it can help smooth out the playback.
Audio Enhancement: If the audio quality has suffered, use audio editing tools to reduce noise, enhance clarity, and correct any distortions.
Resolution Enhancement: Depending on the original resolution of the video, you might attempt to upscale it. However, be cautious, as significant upscaling can result in a loss of quality.
Once we’ve discussed it with you, the tape can be converted to a digital file or USB to create a quality copy in a format that will give those memories a new lease of life. Most of the time, the transfers are carried out in the normal way thereafter. Every now and again, we’ve also been asked to carry out video restoration too as part of our video tape repair service.
That’s the point really, a successful repair leads to a happy conclusion since once repaired, we can go to the next step and transfer your timeless memories and all will be well again. We’re not the only company that repairs video, but we’ve got an excellent reputation for carrying out such works.
So if you have any tapes to transfer too, give us a call and we’ll do our very best to help you.
Transfer Examples & Customers
Rest assured that we take the issue of quality very seriously.
Why not check out the quality of our Our Video Services?
We’ve spent 000’s on our video tape to digital equipment and have been in this business for over twenty years.
We were chosen to undertake cine film conversion work for the TV Production Company behind the BBC’s Repair Shop!
Other projects include digitalising Sir Richard Attenborough’s personal collection of images, converting early footage of Virgin Airways promotional films and digitalisation work relating to Windsor Castle, The Mary Rose and the late Queen Elizabeth II.
If you’d like more information about this service, please read our helpful guide.
More Questions About this Format
A: Repairing a video tape involves carefully opening the cassette, re-splicing any broken sections, and cleaning the tape surface before playback. Because the tape ribbon is extremely delicate, it’s best to let professionals handle this. At Supaphoto, we use specialist repair tools and clean-room procedures to fix physical damage safely before transferring your footage to a digital format.
A: Yes — in most cases a broken or snapped video tape can be repaired. We can rejoin the damaged section using professional splicing techniques, rehouse the tape if the shell is cracked, and then digitise the footage to prevent future wear. Even if the cassette is jammed or won’t play, we can often recover and restore your recordings.
A: VHS tapes can be repaired by opening the cassette and manually fixing the ribbon or housing, but we don’t recommend attempting it at home — the risk of further damage is high. Our trained technicians repair VHS cassettes using precision tools and test them on broadcast-grade players before converting them to DVD, USB, or digital files so your memories are safely preserved.
A: 8mm, Hi8, and Digital8 tapes require delicate handling due to their smaller tape width. Our 8mm video tape repair service covers broken reels, tangled or stretched tape, and mould removal. We carefully clean and rehouse the tape before playback, ensuring the footage is stabilised and ready for conversion. After repair, we recommend digitising your 8mm tapes to protect them from further deterioration.
A: Often, yes. If your tapes have been exposed to moisture, heat, or mould, we can clean and restore them using specialist drying and cleaning techniques. Mould and corrosion are common with older video cassettes and can cause serious playback damage, so professional cleaning is essential. Once repaired, we can digitise the recovered footage to preserve it permanently.
A: Yes, in fact, we often repair tapes as part of our digitisation process. Many customers send us damaged or jammed tapes they want converted to digital. We inspect, repair, and clean them before safely transferring the footage. This ensures the best playback quality and prevents further damage during conversion.
A: If you try to play or digitise a damaged tape, it can break further or destroy the playback deck. By repairing the tape first, we ensure smooth playback and maximise how much footage can be recovered. Our video tape repair and conversion service gives you both peace of mind and the best possible results.
A: Costs vary depending on the extent of the damage. Minor repairs, such as re-spooling or fixing a snapped tape, are affordable, while more complex repairs — like mould removal or rehousing — require extra work. As a guide, prices start around £10–£15 per tape, with volume discounts available. We always provide a free assessment before beginning any repair.
